Lorna Jane 1277 Anzac Avenue, North Lakes, Queensland 4509

"I love Lorna Jane activewear but absolutely cannot stand staff who use pet names such as “babe” “hun” and “baby girl”. I am a grown woman, who is looking for activewear after having a baby, do not call me that. The sales technique used at this store is ruthless, they do not listen to your needs and just try and force you to buy things even if you say you aren’t interested. They seriously need to dial it back. I felt so uncomfortable that I went down to rockwear instead."

"On behalf of a friend who felt horribly ignored and under valued. Customer service needs much improvement. Size range and availability for a womens store should be readily available and not a "special order" in. For a women "centric" Company one could only think inclusiveness of all shapes and sizes (xs-xl) would be a part of their business model. I myself purchased items and had a lovely experience before knowing how my friend felt. I hoped I could get a refund seeing as I dont want to support a company that makes people feel excluded, however refunds are not part of their returns policy no matter the issue. Unfortunately, I will not be a returning customer based on discrimination and customer centricity."

"Lovely customer service! The store person paid special attention to my sad little boy to make him feel very comfortable while I shopped. I always feel so comfortable and the store is immaculate! Great service and attention to detail! Its why I keep coming back! Love Lorna Jane active wear!"

"REVIEW OF NORTH LAKES LORNA JANE STORE: Never in my life have I experienced such poor and low behaviour. The staff there have no manners and how dare they make a comment on a young woman (myself) over how I look. Are they so perfect? I walk into the store in search for a top. I’m 16 years old and was attending a fun run for breast cancer that I am doing with my sister. I went into Lorna Jane to see what they had and thought I could purchase something to feel good about myself in as I have quite low self esteem. I immediately was yelled at in the face by a little Asian woman that said “HI HOW ARE YOU THIS MORNING.... SORRY TOO MUCH COFFEE HAHAHA!!!” Like a rabid dog. I kept on searching in store and 2 minutes later she comes up to me again asking if I need any assistance. I replied “yes I’m looking for a top in this kind of material”, as I was pointing to another top similar to the one I wanted. She then said to me “ohh ok we don’t usally stock many of the larger sizes”. She was assuming that I was a “larger size” when I didn’t even say one thing about my size at all or if I was buying it for someone else for that matter. She then goes on to say “we only have this kind of T-shirt, we don’t really have many of the larger sizes in stock, what size are you usually?” I then replied “I’m usally a medium”. She then says “yeah we don’t have much of that in stock but keep an eye out online or something” and then I walked out feeling tearful and even more low about my self esteem. I always like to dress nice and try and keep my appearance looking fresh and clean. But to cop this kinda of behaviour from an older woman Is completely wrong and horrible. She or the staff there are nothing special and head office has already been contacted to take this matter further. My mum will defend me down to the bone. And if that means doing what we can to get this woman fired to be sure this never happens again to another young woman or another woman of any age again! We will do just that. Women already have it pretty tough and we don’t need this kinda of thing happening, I don’t care who you are or what you think of yourself."

"Fantastic products, my wife loves there leisure wear, leggings and tops. These clothes are extremely well made and look great on. I would give them 5 stars, but the music is so loud it drives us out of the store. 10 minutes and we're out of there, I don't understand as the clothing is at a price point that wouldn't attract teenagers."