Southland Medical Centre 50 Chesterville Road, Cheltenham, Victoria 3192
About the Business
Welcome to Southland Medical Centre, located in the heart of Cheltenham on Chesterville Road. Our institution is dedicated to providing the highest quality healthcare to the local community. With a team of experienced and committed practitioners, we strive to ensure your well-being and deliver exceptional medical services.
At Southland Medical Centre, we understand that mental health and well-being are crucial aspects of overall health. Our team is here to support you in achieving your best possible state of mind. From counseling to therapy, we offer a range of services to help you maintain optimal mental well-being.
We are proud to offer comprehensive children's health services, all conveniently located under one roof. Whether it's asthma and allergy advice, information on nutrition, mental well-being, or immunizations, our dedicated team is here to provide the best care for your child's health.
In addition to our focus on mental health and children's services, we also specialize in rehabilitation and return-to-work planning. From the initial assessment of injuries to scheduling regular appointments, our goal is to fully rehabilitate our patients and support their return to work.
To ensure efficient service, we kindly request that all patients call 03 9584 9504 before visiting the medical centre. This allows us to prioritize your needs and provide the best possible care.
Southland Medical Centre has been serving the Cheltenham, Kingston, and Bayside communities since 1970. As an AGPAL Accredited practice, we are committed to a progressive, holistic, and experienced approach to healthcare. Our doctors and clinical team prioritize preventative healthcare and continuity of care, putting your health at the center of our approach.
As a private billing practice, we have a dedicated team of GPs, nurses, allied health professionals, and administrative staff. We believe in a comprehensive and holistic approach to healthcare, offering a wide range of medical services in-house, including allied health services.
Our services include comprehensive skin cancer checks, screening tests, biopsies, and minor surgeries. We also provide travel health services, offering vaccinations and advice on issues such as malaria, altitude sickness, and traveling with chronic diseases.
Within our clinic, our fantastic allied health team offers a range of support services, including podiatry, physiotherapy, psychology, nutrition, and more. We are committed to providing comprehensive care for all your health needs.
To stay up to date with our latest news and activities, visit our website and discover what we've been up to. We are always busy working to improve our services and support our community's health.
Please note that in response to the spread of Coronavirus (COVID-19), we have implemented a few changes to ensure the safety of our practice community. Additionally, if you are experiencing any symptoms such as cough, cold, sore throat, runny nose, or fever, we kindly request that you schedule a telehealth appointment or get in touch with our friendly reception team for further assistance. Your honesty in sharing your symptoms helps us provide the most appropriate care while safeguarding the health of everyone who visits our practice.
Thank you for choosing Southland Medical Centre. We look forward to serving you and providing the highest quality healthcare for you and your family.
Photos
Location & Phone number
50 Chesterville Road, Cheltenham, Victoria 3192, Australia
Hours open
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 6:30 PM
Thursday:
9:00 AM - 6:30 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"Horrible place. Do put a note on your website saying that you don't want to deal with any new or even remotely unhealthy patients and save them an exhausting and humiliating experience of trying to book an appointment with you."
"Disappointing. Was inquiring about a vaccination, however the reception staff member was quite blunt, dismissive and unprofessional. After thanking them for the call, they replied “well is that it?” Would recommend a different clinic that has good customer service, and won’t act as if you’re a burden for inquiring about their healthcare services."
"I should have known better. You have to wonder why you can get an appointment at such short notice when every other clinic is booked out. The one other client there (who clearly puts up with the hostile reception because she likes her physiotherapist) said “ it’s always like this here” referring to the receptionist. At first I felt for the receptionist because I’m a health care professional too but in retrospect the receptionist was just plain rude and unhelpful. Dr Enten lacks empathy and seems more concerned about consoling himself for working in a B grade practice. My dad recently passed away and Dr E was more concerned with validating himself by talking about the risk factors causing my father’s death… even spouting the few facts he remembered from medical school. I went there for an ear infection ffs. He was happy to give me career advice and yet I had to ask him to take my temperature. He should probably consider a career change ‘ before it’s too late’."
"The receptionists aren't great, i've never had a good experience here at reception. But i'm rating 5 stars because Doctor Enten is incredible. I'm lucky I met him. He genuinely has saved my life. I just couldn't speak of someone highly enough. I've dealt with a lot of doctors in both the public and private system, i've never had one as great as Dr Enten. I don't think I could trust my health in someone else's hands ever again."
"I have been going to Dr Bachelor now for 12yrs and I think she is one of the best General practitioners I've ever had, she is thorough, friendly and fights for results for her patients! I am a little disappointed with some of the reception staff of late. I feel June and one other older woman with glasses short greyish hair are absolutely the type of receptionists every practice should have unfortunately a couple of the other reception staff need to take a look at if they should be doing this job, as they don't have a friendly or understanding ethicate."
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