Star Health Group 341 Coventry Street, South Melbourne, Victoria 3205
About the Business
Welcome to Star Health Group, located at 341 Coventry Street in South Melbourne, Australia. As a trusted institution in the healthcare industry, we offer a range of services including doctors, establishments, hospitals, physiotherapists, and more.
At Star Health, we prioritize the well-being and safety of our patients and staff. In light of the current COVID-19 pandemic, we have implemented necessary precautions and protocols to ensure a safe environment for everyone. For comprehensive information and services related to COVID-19, please click here.
We would like to acknowledge and pay our respects to the Aboriginal and Torres Strait Islander people, who are the traditional owners and custodians of the land and waterways on which we reside. We recognize that sovereignty was never ceded and honor the Elders, both past and present.
Our commitment to inclusivity is at the core of our values. We strive to create a service and work environment where individuals from all backgrounds feel accepted, safe, affirmed, and celebrated. Regardless of your cultural or linguistic background, sexual orientation, gender identity (LGBTI ), intersex status, religion or spiritual beliefs, socio-economic status, age, or abilities, you can expect equitable and compassionate care at Star Health.
As a registered provider with My Aged Care, we aim to make the aging process easier for older individuals, their families, and carers. Our services include information on aging and aged care, needs assessments, and support in accessing the appropriate services.
Exciting news! Following the voluntary amalgamation of Central Bayside Community Health Services, Connect Health & Community, and Star Health, we are now part of the Better Health Network. This amalgamation allows us to enhance our services and provide even better care to the community.
We are proud to unveil our new brand for the amalgamated organization, NewCo. This brand has been carefully developed through extensive consultation and design processes, ensuring that it represents our commitment to excellence and compassion in healthcare.
On April 1, 2022, Central Bayside Community Health Services, Connect Health & Community, and Star Health announced their voluntary amalgamation, a decision that was supported by a successful vote. This strategic move will enable us to combine our resources and expertise to benefit the community we serve.
At Star Health, we believe that everyone deserves access to high-quality healthcare. We are dedicated to providing equitable services and eliminating barriers based on cultural or linguistic background, sexual orientation, gender identity (LGBTI ), intersex status, religion or spiritual beliefs, socio-economic status, age, or abilities.
For more information about our services and commitment to inclusivity, please explore our website. We look forward to serving you and your healthcare needs at Star Health Group.
Photos
Location & Phone number
341 Coventry Street, South Melbourne, Victoria 3205, Australia
Hours open
Monday:
8:15 AM - 5:00 PM
Tuesday:
8:15 AM - 5:00 PM
Wednesday:
8:15 AM - 5:00 PM
Thursday:
8:15 AM - 5:00 PM
Friday:
8:15 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Thank you Cathy from the intake team!! She was so helpful and followed up my case and made the process so fast. I was really struggling and she understood timing was important so went out of her way to help. She was also very kind and reassuring on the phone. Thank you Cathy!!"
"Worst medical practice. Avoid. Admin staff are incompetent with no regard for customer/patient service. Some of the doctors are ok, but they constantly change. There was one I liked that I had but she moved to another practice in Beaumaris. This time I made a Telehealth appointment, waited about a week for the appointment, got an sms to confirm, which I replied yes. 1 hour and 45 minutes after my appointment time I rang the practice to find out when I was getting the call. I then get told that as it was over a year since my last appointment that I needed to be there in person. But they never informed me. No apology or anything. I said as I was only 5 minutes away, I could come, but to,d they were booked out and I needed to reschedule for another time. Disgusting. All this for repeat prescriptions. Moved to another practice. These people don’t respect your time, needs or conditions. Again, disgusting practice."
"On 19/9/22 I handed over my referral appointmemt fee to S. Melb. Star Health Dental; the pleasant dentist assured me that they would refer me to the Dental Hospital - and then they did nothing. Four months and several enquiry phone calls later I finally found out from the Dental Hospital that S. Melb., apart from doing absolutely nothing for a long time, had given me ditsy ignorant advice regarding referral requirements and had not even written what the referral was for on the referral form they finally felt like sending to the DH. As at 25/1/23 they still haven't responded to the DH's request for clarification. (Referal finally sent 30/1/23.)"
"They are a friendly bunch of professional and dedicated people at this clinic. Due to their popularity, there can often be waits to see clinicians."
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