Hush Puppies 175 Maroondah Highway, Ringwood, Victoria 3134

"Called this morning to check stock of a particular shoe, Zac answered the phone and we extremely helpful. When I went in store the service we were given was second to none. Zac explained that a lot of Hush Puppy shoes run a little larger, hence being able to size down. I have large feet so finding shoes is not always easy for me. Zac showed us the new upcoming styles as well to help us in the future. We will definitely be back!"

"my shoes didn’t last 3 months , started peeling and went so sloppy my foot would fall out. over priced footwear !"

"After reading all those negative comments, I am not even sure this is the shop which we had good purchasing experience from… but I think I need to share my experience to encourage individuals who provide good service to customers to continue the good work cause it does matter. Last May, me and my husband went to this shopping centre to find him a pair of leather shoes. We saw this store not far from the food court and we like the brand, we thought to give it a go. There was this mid height guy who were helping us, he went back and forth from the storage room to let us find the right style and importantly the right size(cause leather shoes size varies with different styles) of the shoes for my husband. We finally decided on the hazel colour leather shoes casual/semi-formal style but we need size 7.5 however, there is no size 7.5 of this colour in store. This guy suggested us placing order in store and the warehouse will post the shoes to our address free of postage and it usually take one week to arrive. We wanted the shoes asap so we told him we want to go to Myer and David Jones to give it a go on finding size 7.5 today if not, we will come back place the order. He politely agreed. He didn’t add anything else or give us the look to to make us uncomfortable after spending all those time on us already. The end of the story is that we couldn’t find the size anywhere else either and we came back and placed the order with him. I have to emphasize that he was patient and pleasant to deal with from the moment we stepped into the store. Usually fashion store assistants couldn’t care less if you have found what you need or not - they greet you and then leave you there and if you have any questions they’d answer but that’s pretty much it is. But this guy does show he wants to help, he is professional, polite, would go extra mile to help you but not pushy to make you uncomfortable. Both me and my husband were happy with this purchasing experience."

"If I could give zero starts, I would give zero starts. The staff give out different information and so obviously have not been trained properly. They are slow and don’t ever answer the phone. The shoes they sell are good for cheap shoes but honestly if you can afford to spend an extra $50 - $100 it is well worth going somewhere else and actually getting good quality shoes."