Freedom - Frankston 111 Cranbourne Road, Frankston, Victoria 3199
About the Business
Welcome to Freedom - Frankston, your ultimate destination for all your furniture and home goods needs in Australia. Situated at 111 Cranbourne Road in the vibrant city of Frankston, our establishment is more than just a store – it's a point of interest that brings style, comfort, and functionality to your living spaces.
As a leading furniture store, we take pride in curating a wide range of high-quality products that cater to every taste and budget. Whether you're furnishing a new home, redecorating a room, or simply looking for that perfect accent piece, our diverse selection has something for everyone. From sleek and contemporary designs to timeless classics, our collection showcases the latest trends and enduring styles that will transform your house into a home.
At Freedom - Frankston, we understand that your home is a reflection of your personal style and individuality. That's why our friendly and knowledgeable staff is here to assist you in creating a space that is uniquely yours. With their expertise, you can explore our showroom and find inspiration, guidance, and practical solutions to bring your vision to life. From sofas and dining tables to bedroom furniture and home accessories, our store is a treasure trove of possibilities.
We believe that furniture shopping should be an enjoyable experience, which is why we have created a welcoming and relaxed environment for our customers. Whether you're browsing on your own or seeking advice from our team, you'll find a warm and inviting atmosphere that encourages you to explore, touch, and feel the quality of our products firsthand.
As a trusted home goods store, we go beyond providing stylish furniture. We offer a range of functional and innovative solutions to help you make the most of your space. From versatile storage solutions to clever organizational tools, we have everything you need to create a well-designed and clutter-free home.
Conveniently located in Frankston, our store is easily accessible and offers ample parking facilities, ensuring a stress-free shopping experience. So, whether you're a local resident or visiting the area, make sure to stop by Freedom - Frankston and discover the perfect pieces to enhance your living spaces.
Come and experience the Freedom difference at our Frankston location. We are committed to delivering exceptional customer service, superior quality, and timeless designs that will bring joy and comfort to your home. Visit us today and let us help you create a living space that truly reflects your unique style and personality.
Photos
Location & Phone number
111 Cranbourne Road, Frankston, Victoria 3199, Australia
Hours open
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 7:00 PM
Saturday:
9:30 AM - 5:30 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Staff were very helpful and friendly. We had a return and we had no problem getting a refund. We wiki be back."
"Bought outdoor dining package. Put together and found that one chair had been drilled incorrectly making it unusable. Clearly a manufacturing fault. Contacted Freedom and need to make a warranty claim. How is it warranty if it was supplied “broken”. Absolute joke"
"My first encounter with the store was with Georgia, she helped my partner and I, plus my 3 kids under 4, find a couch that was in stock and could be delivered in under a week. This is amazing considering all the other couches were not available until around jan. Second was with Emily over the phone, fantastic communication. She helped me buy a rug over the phone I was struggling to get online, gave me some advice on the look of the rug seeing as I had never seen it, only online. Mark who works in the warehouse was amazing. He helped me secure the rug to my car, and lent me straps. The level of service at this freedom is out standing. Everyone has been incredible. Highly recommend. I’ll also continue to shop here in the future because of these great experiences."
"Worst customer service to date. Purchased a headboard and bed base back in March. Staff at the store were very upfront about manufacturing and shipping delays and gave an ETA of late July/ early August. My goods arrived first week of August and I was then told it could take up to 3-4 weeks for delivery. This has since been extended to mid September and still no word. Apparently one of the items has not been receipted into the warehouse despite being marked as delivered the first week of August. To be clear my goods have been sitting in an Australian warehouse for nearly 7 weeks. This is not a manufacturing or shipping delay, this is now complete warehouse incompetence and to keep hiding behind the catch phrase of ‘Covid backlog’ is disgusting. Who within Freedom management is taking responsibility for the complete mismanagement of the warehouse? Freedom are very happy to have my money which they told me to pay in June to avoid delivery delays, and I am still without my items nearly 3 months later. Absolute disgrace Freedom."
"I am jubilant to say a couple of weeks ago I got furniture I ordered at the end of April 2021. Yes! Surely I must have the record for longest wait time? 14 months? Despite being assured of a 4 week wait time initially, it kept on going and going. Like waiting for someone to kick a goal in soccer... I was told, "It's nearly here!!" Then it's not. But then the next week, "it's nearly here!" But then it's not. And so on. The staff here at Frankston tried and assured me I'll get a delivery refund. But I'm yet to see it and I have only tried once. It's a nightmare and it's the second time I've had delivery issues, I think it took a year for my couch to arrive?? I don't know how they can keep operating as a business."
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