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AIA Australia
1 Market Street, Sydney New South Wales 2000
About AIA Australia
Welcome to AIA Australia, located at 1 Market Street in Sydney. As an establishment and point of interest, we are proud to offer a range of services and benefits to our valued customers.
For a limited time, you can enjoy 7 weeks of free health insurance and also get the chance to win a share of $60,000 in flight vouchers. At AIA, we believe in going above and beyond to provide exceptional value to our customers.
We are delighted to be the presenting partner of the Let's Talk content series, hosted by the renowned Hamish McLachlan. This series aims to engage and educate our customers on various topics related to health and wellbeing.
Our dedicated AIA Ambassadors are here to help you break free from the 'all or nothing' mindset and guide you towards a more balanced approach to life. We understand that your family, lifestyle, and future are important, and we are committed to protecting them.
With AIA Vitality, you can even earn an Apple Watch Series 8 (GPS) by staying active. We believe in rewarding healthy living and making it accessible to everyone.
At AIA Australia, we are passionate about sustainability, suitability, and affordability. We strive to find the perfect balance between these elements to provide the best possible insurance solutions to our customers.
Our focus on data, wellness, and the future of insurance in super sets us apart. We aim to engage our members and help them achieve a healthier retirement balance.
We have a team of experts ready to provide valuable insights on various topics. Dr. Jaime Lee shares tips on coping with the rising cost of living, Marika Day introduces a new nutrition app called fuelled, and Anabelle Smith encourages you to try a micro workout.
If you're looking for tips to calibrate your workspace, we have 5 physio-approved suggestions for you. We believe that living well starts with being healthier, which is why we prioritize healthy living over health insurance.
If you are passionate about making a difference and shaping a healthier, more sustainable future, we would love to hear from you. We are always looking for like-minded individuals to join our team.
Whether you are a beginner in fitness or a seasoned marathon runner, our AIA Vitality's Content Hub is your ultimate support team. We provide information, guidance, answers to your questions, and inspirational stories backed by science.
As summer comes to an end, make the most of it with our easy and healthy recipes. We believe it's time to rethink our perception of wellbeing and prioritize our health and happiness.
AIA Australia is dedicated to shedding light on workplace loneliness, as one in three Australians report feeling lonely. We aim to create a supportive and inclusive environment for our customers and employees.
In exciting news, AIA Australia has recently finalized the sale of our Superannuation & Investments business, and we have also expanded our Retail Distribution capability.
At AIA Australia, we are committed to providing exceptional service, valuable resources, and innovative solutions to help you lead a healthier and more fulfilling life. Join us on this journey towards a brighter future.
Photos of AIA Australia
Level 21/1 Market St, Sydney NSW 2000, Australia
Opening hours of AIA Australia
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of AIA Australia
"Never insure with this company. They are by far the worst. Doing everything they can to try and get out of payment. They twist their own words to make it seem like you’re going to get paid, then months later, still nothing. Oh and they also charge you $4800 excess for a claim!!! Yes $4800!!!!"
"AIA life insurance is very bad with payment to client, always set red taps trapping client in the procedure so that they can delay the payment to client. Their call centre is extremely difficult to get a human voice, always take more than an hour in the phone queue. Their hub email is just like a dead letter queue, no one ever responding. There is no other client engagement and communication way. Always using letter for correspondence and extremely slow, make me feel like I am living in 19th century. They hold my final mature payment (over 10K) for more than 4 weeks, even now I haven't received it. I guess that is the way they use free cash flow from client to generate their profit. A terrible insurance company and super bad user experience. TRY YOUR BEST TO AVOID!"
"Very disappointing AIA Health Insurance! AIA talks the talk with AIA Vitality, but doesn’t walk the walk. The app is too difficult to navigate and it doesn’t take all points from physical exercise into account. AIA promises heaps of discounts and vouchers, but then it misses on the points you scored, so you get nothing at the end. Don’t make promises you can’t keep!"
"Really shocking after 2 years vitality membership I still can not log into my account due to password issue. Every email takes min 5 days to respond and issue just like this has been dragging for so long that makes me think if this company AIA is capable of solving other more serious issues or claims?! I will keep updating how I go. 3/07/22 - no response from AIA team 11/07/22 - no phone calls no email from AIA 20/07/22- after escalating to the GM - this issue gets solved 2 days later."
"Terrible experience with AIA for my life insurance policy. The premium was increased twice in 12 months almost doubling my monthly payments. I've moved to another insurer and am now paying less than 1/10th the cost for the same cover! There was a mixup with cancelling my AIA policy and I've still been charged for the policy when not needed. No help from them in trying to reclaim any of the overpayments."
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