City Xray

"Rude receptionist who shouldn’t be working in customer environment . Didn’t like to be questioned about information received from my insurance company and was abrupt and clearly had no patience to seek first to understand the question. Needs to understand that not everyone knows the system clearly. Perhaps needs to be working where she isn’t patient facing or answering phones. The rest of the team friendly and polite."

"Took mum/dad in for the 2nd time for their scans and MRI. Excellent place with reasonableness. Reception staffs are very friendly and professional. Would return in the future. These days, some other places probably don't realise that people have a choice, and if they aim longer prosperity, they need to do what City Xray does!"

"Paid around $300 for an MRI of my knee. Asked for an urgent report as I was going away. Was told that would only be 1-2 days. After endless follow up calls, the report was sent to my Dr over a week later. Meanwhile, I hobbled around in pain!"

"I had a tricky injection in my foot today and found all staff from reception, CT staff and doctor to be highly competent and professional. Very pleasant as well. Perfect! Thank you."

"I was a little concerned about the reviews but I think sometimes people mistake attitude for professionalism. The doctors and receptionists are not there to chit chat. They try to get you in and out as fast as possible performing their duties. Had an appointment at 10 and it's now 10.23 and I got my MRI done and just waiting for the CD to be burnt. Exactly what I would expect from a X-ray place."