Honan Insurance Group
About the Business
Welcome to Honan Insurance Group, located in Sydney on Margaret Street. As an establishment and insurance agency, we are a point of interest for individuals and businesses alike. At Honan Insurance Group, we see you and your business. We understand the hard work and dedication you put into achieving your goals. We recognize the growth and opportunity that comes with taking risks and reaping the rewards.
With over 55 years of experience in providing advice and support across insurance, risk, and financial services, we have the expertise to help you achieve growth and stability. We understand the journey from desire to fulfillment and the risks involved along the way. Our team of specialists, well-versed in various sectors, possess a deep understanding of your business and the risks it faces. This understanding allows us to provide you with the freedom to steer your company in the direction it deserves to go.
From developing strategies to managing the finer details, we are here to support your company's ongoing recruitment, retention, and reward strategies. Our dedicated team will guide you through the various solutions available to cover what matters most to you - your business.
Making a claim on an insurance policy can be a stressful experience, especially when faced with loss events. It is not always clear what steps need to be taken to resolve the situation, leading to mismatched expectations, delays, and frustration. However, with Honan Insurance Group, you can rely on our dedicated brokers to handle your claim on your behalf, alleviating the pressure on you and all parties involved.
We are proud to announce that Honan Insurance Group has recently been acquired by Marsh Australia and New Zealand, the world's leading insurance broker and risk advisor. This milestone marks an exciting new chapter for our team.
We recently sat down with our Head of BRIC, Simon Johnson, to learn more about his career journey, goals for the future, and what surprised him about the insurance industry. Simon's story is a testament to the diverse backgrounds and experiences that make up our team at Honan Insurance Group.
For strata managers overseeing properties on behalf of owners, it is crucial to consider cyber insurance policies to protect residents' personal information. As technology becomes increasingly essential for efficient information storage and sharing, minimizing vulnerabilities and the potential risk of cyber attacks is of utmost importance. Our article unpacks the advantages of cyber insurance for strata managers and offers strategies to ensure the protection of residents and properties.
Maintaining a strata title building is not only important for its appearance and functionality but also for securing adequate insurance coverage. Failure to maintain a building can result in increased premiums, coverage exclusions, or even denial of claims. Our expert, Rebecca Crowther, outlines key risks and provides guidance on ensuring your strata building is adequately maintained.
Please note that Honan Insurance Group Pty Ltd is an insurance broker acting as an agent for insureds and intending insureds. We are not an insurer. The information provided on our website has been prepared without considering your specific objectives, financial situation, or needs. Any advice provided is general advice only. Before purchasing an insurance policy, we recommend reading the relevant Product Disclosure Statement to ensure it aligns with your needs. Insurance coverage is subject to policy terms and conditions, including limits and exclusions.
At times, Honan may act under a binder arrangement with an insurer, in which case we are authorized to issue certain insurance policies on the insurer's behalf. When acting under a binder, we act as the agent for the insurer and not for any insured person. We will inform you when we are acting under a binder arrangement. You can find the Product Disclosure Statements for the insurance policies issued under a binder arrangement on our website, along with the Target Market Determination for each policy.
At Honan Insurance Group, we are dedicated to providing you with the support and expertise you need to protect and grow your business. Contact us today to see how we can assist you on your journey to success.
Photos
Location & Phone number
1 Margaret Street, Sydney, New South Wales 2000, Australia
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Honan customer service is appalling, unprofessional and misleading. We have had an ongoing claim with landlord insurance for 6 months. We need to ring to constantly receive updates and constantly met with we are waiting. You don’t realise the things they do not cover, until you make a claim. Years of paying insurance and when you need to make one claim, the turn around time and grieve is really not worth it."
"Worst brokers in the country. Unresponsive, incompetent and don't send renewal notices until AFTER they are due. The last 6 months has been hell as a property manager dealing with this company. STAY AWAY."
"I have just gone through a claim with Honan (landlord and residential) and the personal care was outstanding, not by one but two of their representatives - Alexandrea Lim and Clarrisa Reyden. There is never joy going through these matters but they are compassionate, fair and understanding. That's what you need during difficult times, I don't understand the legal jargon of policies but I know they are not your typical stereotype insurance organisation. Why I would recommend them: 1. Human like you and me - you actually speak to people who are able to understand your situation 2. Assessments are done by experienced people who are able look at facts/ evidence but also know know when/what they can be flexible on 3. The insurance premium is reasonably priced - this is important to all!! 4. Although you can make a claim online, never once was referred to "our policies/protocols"."
"Honan are a nightmare group to deal with from management, assessors to the incompetent trades they engage and deal with. This group will play mind games and place blame on their customers. They are nothing but an unorganised mess. Plenty of competent Insurance groups and brokers do your homework .!"
"The landlord insurance policy from Honan is not transparent and is not worth for money,.. One claim officer asked me to send paper for the claim after I explained to him that I had to change the vanity, paid for cleaning service to clean the mess in the bathroom due to water leakage. At first, they will tell you that the water and plumbing is not part of landlord insurance, and when I asked on vanity changes, he said yes you could claim it back. However, after I sent all claim and supporting papers for , another claim officer said that I can not claim these costs as they are not fall under landlord insurance policy; it would be cover by building insurance policy. So, I asked her what includes in landlord insurance ? they said its a lot and we can not list all out.. My comments are: - all claim officers responses are not consistent.. which meant they did not understand the policy well - its not good service as I had to make at least 3 calls, prepared all paper works and then it turned out I could not claim the money back - the written policy is not transparent to consumer.. Overall, its suggested not to use Honan group, especially landlord policy as you will be disappointed with their services and the policy itself"
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