Pottery Barn Kids
About the Business
Welcome to Pottery Barn Kids in Chatswood, Australia! Located on Victoria Avenue, our institution is not just your ordinary clothing store or furniture store, but a haven for all things home goods and beyond. As a point of interest in the heart of Chatswood, we pride ourselves on providing a unique shopping experience for families and children.
Step into our store and be greeted by a world of imagination and creativity. Our extensive collection of clothing, furniture, and home goods is carefully curated to bring charm and comfort to every corner of your little one's space. From adorable bedding sets and whimsical decor to stylish outfits and accessories, we have everything you need to create a magical and functional environment for your child.
But we understand that sometimes visiting us in person may not be possible. That's why we offer convenient options like Click & Collect and Virtual Design Services. Whether you prefer to shop online and pick up your purchases at our store or seek expert advice from our design team from the comfort of your home, we've got you covered. We believe that shopping for your child's needs should be effortless and enjoyable, no matter the circumstances.
At Pottery Barn Kids, we prioritize quality and craftsmanship. Our products are thoughtfully designed with attention to detail, ensuring durability and longevity. From sturdy cribs and cozy bedding to timeless furniture pieces, we strive to create items that will withstand the test of time and grow with your child.
Visit our store on Victoria Avenue, Chatswood, and let our friendly and knowledgeable staff assist you in finding the perfect items for your little one. Whether you're preparing for a new arrival, redecorating a nursery, or simply looking to add a touch of charm to your child's room, we have something to suit every style and taste.
Come and discover the magic of Pottery Barn Kids. Transform your child's space into a world of wonder with our exceptional products and services. Shop with us in-store or take advantage of our convenient Click & Collect and Virtual Design Services. We can't wait to help you create unforgettable memories in your home.
Photos
Location & Phone number
345 Victoria Avenue, Chatswood, New South Wales 2067, Australia
Hours open
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 7:00 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Two stars because the items are truely beautiful and great quality however the staff are rude and dismissive. Particularly the lady with the red hair. She does not greet customers, smile or offer any help. The only time she smiled was when she was texting on her phone. This isn’t the first time she has done this."
"I found the weekend staff was very, VERY helpful over the phone and helping search for the clearance (low stuck) items I was chasing , they took their time to find these , called me back same day and placed on hold for me for 3 days to give me time to make it to the shop for pick up, I picked them up same day and the ladies were warm and friendly and help me sort even more items once I was in the shop , I came hone with products that are all gorgeous ! Like nothing you can find elsewhere , and top quality Week staff over the phone not as helpful but this time I was after tricky clearance item where the website show stick and shop said have none , which I still doubt but base on the weekend experience I will just keep coming back :) :) :)"
"Poor customer service. Not friendly. They give me a bag with a black mark on it which I told them already it’s a gift. After that they keep give me the fault One. When I called, another staff told me just go and wash it. That means I need to take the tag out and use washing machine and then wrap it back and giving as a gift？they just super lazy to walk to the store room to get a new one. Don’t go again."
"In store service was good, but the order backlog has been RIDICULOUS to say the least. I was supposed to receive items in September. It is now December, and after we were told a few times it would take a couple of weeks, now we can’t even get a status update on what has happened to our ordered items! Extremely poor customer service and organization. Our baby will be well and truly here by the time our crib finally arrives. So incredibly disappointed to have had this happen - from a brand my family has lived for years. Definitely won’t be recommending this company for the way we have been treated and handled post purchase. My husband and I feel robbed. They took our money and orders have NO SET DATE for delivery. They should stop taking orders and start attending to their backlog before promoting their “warehouse sales” and “clearance” and “Christmas sales”. HUGE disappointment."
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