OZ Design Furniture Castle Hill 16 Victoria Avenue, Castle Hill, New South Wales 2154
About the Business
Welcome to OZ Design Furniture Castle Hill, your ultimate destination for all your furniture and home decor needs. Located at 16 Victoria Avenue in Castle Hill, we are proud to be a leading establishment in the furniture industry, offering a wide range of high-quality products and exceptional customer service.
As one of Australia's premier furniture stores, we understand the importance of creating a stylish and comfortable living space. Our extensive collection showcases a diverse range of furniture pieces, carefully curated to suit various styles, tastes, and budgets. Whether you are seeking modern and contemporary designs or prefer a more traditional and timeless aesthetic, we have something to cater to every preference.
Step into our store and be captivated by our stunning displays, carefully arranged to inspire and ignite your imagination. From luxurious sofas and armchairs to elegant dining sets and functional storage solutions, our furniture pieces are crafted with meticulous attention to detail and built to stand the test of time. With a focus on both style and functionality, our products seamlessly blend form and practicality, allowing you to create a space that reflects your unique personality and lifestyle.
At OZ Design Furniture Castle Hill, we understand that furnishing a home goes beyond just furniture. That's why we also offer a wide range of home goods, including decorative accessories, lighting fixtures, rugs, and more. These finishing touches add the perfect final flourish to any space, helping you create a warm and inviting ambiance that truly feels like home.
Our commitment to providing exceptional customer service sets us apart. Our knowledgeable and friendly team is always ready to assist you in finding the perfect pieces for your home, offering expert advice and guidance throughout your shopping experience. Whether you are looking for a complete room makeover or simply need assistance with selecting the right accent pieces, we are here to help you bring your vision to life.
Conveniently located in Castle Hill, our store is more than just a furniture destination – it's a point of interest for those seeking inspiration and quality craftsmanship. We invite you to visit OZ Design Furniture Castle Hill and immerse yourself in a world of exquisite furniture and home decor. Experience firsthand the unparalleled quality, exceptional service, and timeless designs that have made us a trusted name in the industry.
Photos
Location & Phone number
16 Victoria Avenue, Castle Hill, New South Wales 2154, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Wobbling dining table Fraser. Rubish service. One of the sales there ridiculously says it is reasonable for a table this big 2.4m*1.2m to wobble!!!! ???? I spend more than 2000 dollars to get a table to wobble? She wants to aggressively brainwash me that the product is fine and it is because I am not used to a timber table. What a disgraceful person."
"Unfortunately, product quality is poor. The buffet I purchased had uneven coating. A section of it is visibly lighter than the rest and also feels not as smooth. There is also another problem with the drawers, when opening it from its completely closed position, the whole buffet almost moves, because the mechanism locks it in too hard. After speaking with OZ Design, they advised that it is not a manufacturing fault and cannot assist. After reaching out to my bank to do a credit card charge-back and also Fair Trading, they eventually offered a full refund including delivery. The positive with OZ Design is that even though it took eight months to resolve the matter, the customer service team has already been polite in their emails."
"they delivered a side table, which was full of mould and had a sharp screw in it. When contacted the customer care team, they advised this issue is normal and we are dealing with it everyday! When I insisted for updated they just hung up on me. Unbelievable! If you have concerns about safety of your family do not approach these Neanderthals!"
"Stay away from these thugs please. Absolutely rubbish products and rubbish service. I ordered a bunting buffet table from them which was faulty. They accepted the issue and agreed to replace the product. The next one and the next one and the next one all came faulty. How can you deliver faulty products 4 times in a row! They have absolutely no quality control in place. For the last 5 months I have been very patient with them to bring resolution to this problem. But enough is enough, I have given them enough chances and wasted my time and energy in organising delivery, stayed at home for delivery, cleared the massive packaging. OzDesign if you are reading this, you should be ashamed of yourself. You guys are a rip off."
"As an Interior Designer & Decorator I am appalled with Oz Design. One of my clients purchased the wrong size rug inadvertently and because it was "unrolled" and "purchased online" it was not exchangeable for the correct size even though it was new and never walked on. I escalated the issue to management and they couldn't even be bothered to call me - the response was pretty much "too bad for you not interested". A warning to all customers and all designers this company is only interested in the sale - not the clients, not the customers, nothing but the sale. Beware buying anything at all from Oz Design if you think you may need a refund, an exchange or a warranty fix or replacement you will be very disappointed. I will no longer specify Oz Design goods and I recommend all other professionals do the same."
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