Col Crawford Car Service Centre

"Thank you Alfie and the team at Col Crawford Holden Service Brookvale for amazing service and helping me when I really needed it. The team went above and beyond to get me back on the road and make me feel taken care of. I would highly recommend you give them a try."

"Absolute first class customer service by Max when I brought my car in for a service this morning. In the midst of the chaotic busy hour when everyone was rushing to clear the cars coming in for their service, Max was patient, kind & sincere, took time to listen to my concerns and did his best to address/solve them. My unpleasant experience at Col Crawford's service last year by another staff member left such a bad memory I was determined never to ever buy another car from Col Crawford ever again....BUT...this morning, Max turned everything around. He went the extra mile, his 100/10 customer service blew me away! Amazing service recovery! His attention to detail and treating customers like we actually matter is just remarkable! Thank you, Max!"

"1 star too many for the customer service at this place. In no other business could staff be so rude and incompetent and keep their job in customer service. They spend more time whinging to each other about customers than they do trying to process cars in and out of the service centre. A good clean out of staff desperately needed starting with the dark haired female who ignores customers but talks about them to other staff members in front of them. I personally wish I never bought a car that required service at Col Crawford."

"Max and Casey from the Kia Service Centre were excellent to deal with. They had the part in stock which was fantastic and the work was done ahead of when we expected it to be completed. Excellent service, thank you. We really appreciate the service provided to us."

"Very large car service business, covering a wide range of makes. Efficient friendly booking for the routine scheduled service of our Hyundai. Now standard SMS confirmations sent. The reception in their plush undercover driveway (see photo) was also friendly and efficient. The servicing was fine as far as I can tell (the car still works) and the car was delivered back to me in their plush driveway. I didn't try the airport lounge style waiting room but the customers in it looked happy."