Ink Hotel Melbourne Southbank

"Fxcking terrible experience. We extended our stay for an extra day, and have told the reception when we checked in. However, when we came back to the hotel in the evening, we were told that our rooms have been checked out, and all of our belongings have been cleared by the cleaning keeper, without any communication in advance. So our belongings were treated like rubbish, with our business suit cramped as a rag, the shoes on top of my clothes, and the wet and clean clothes mixed together. All in all, we were told that this is our fault that not informing the staffs we need to keep our room for an extended day in the morning, EVEN we have done so when we checked in. If you are not ready to run a hotel, just don't do it. This is a frequently-booked hotel by our company for business trips. Nice reason to stop booking it."

"This hotel is a bit of a hidden gem. It’s exceptionally clean and looks brand new. Everything you’d want if you designed a good value hotel is here - coffee machine in the room, Teadrop tea, refillable toiletries (no wasteful mini soaps and body lotion) big TV at the end of the bed, great choice of free tv and movies, comfy mattress, mini fridge etc. You can get a $20 voucher for the cafe if you choose not to have your room serviced which was great. I stayed with my child and it was perfect. Discounted parking is a bonus. The only downside was the noisy plumbing/air con sounds during the night and a bit of a walk from transport options. Would definitely stay again though."

"Brilliant hotel with really nice rooms and a good feel overall. Styled like an urban boutique with street art and interesting interiors. Nice bar in the lobby with happy hour including a free drink. Rooms are not large but certainly good for an inner city hotel at this very reasonable price. Service was good."

"One of the best places I've stayed in Melbourne. Staff were super friendly, welcoming, great to chat with and treated me as an actual human being rather than just another number like some other hotels do. My room was clean, cozy, and had a very comfortable bed which made for some great sleep. Location was great, short distance to main cbd with lots of transport options, really loved being able to come back to Southbank out of the chaotic city centre to relax after a day of exploring. :) thank you!"