Kilford Arms Hotel Kilkenny

"My Fiancée stayed here with his stag party for his stag weekend. They had no complaints about their stay except for the extra guest in the room .... a mouse. I did email the hotel myself to being this to their attention but they did not have the decency to even reply to my email."

"Location excellent Pub and restaurant lovely with an abundance of character, food was nice and well served. The room needs a deep clean,abit on the grubby and old side...room service consists of throwing blanket over bed and no hoover...Carpet was filthy..grand place if your on a stag/hen for a night's session,but would definitely not come to stay here on a romantic weekend, the room just is not fit for purpose"

"The front desk greeted me with a negative comment on my appearance. I had to go through a pub to get to my room. There was broken glass on the stairs. The room was sealed stating it had been sanitized, which I highly doubt as there was dirt on the wall of the bathroom. The shower leaks with an annoying drip that I asked to be serviced but nothing happened and as the night continues it is becoming stream like. I can hear the pub (like individual conversations with specifics) as if it is in my room and it is currently 1 am on a Wednesday. In addition, the main overhead light does not turn off, when you hit the switch it turns green. Horrible. Too Bright. Loud AF. Don't stay here if you want any sleep."

"The staff were beyond excellent from the minute we arrived. The food was amazing and the portions huge. The chocolate strawberries and the box of chocolates in the room was a lovely touch for Valentine's day. Already booked to go back."

"My evening meal was reheated from lunch. Not enough servers for meal or the bar. We has to clear our own tables of glasses and crockery. No opportunity to order deserts or coffee after dinner. The staff were under severe pressure. Only 2 on for meal and bar. First and last time. Not happy at all."