Tropical Sky

"We used tropical sky to book our honeymoon, and to say we were disappointed is an understatement. When we booked it in person in their office in Dublin, we were shown beautiful pictures of a room with a jacuzzi outside on the balcony, but when we arrived, there was no jacuzzi. After arriving, I contacted Tropical Sky, but they were absolutely no help and took no blame they never even empathised with me or apologised. They argued that I was not shown that room and that the room they booked for me was the one I got. I would not recommend using this company, and if you do use it, then make sure that what they have shown you is what you are getting."

"Customer service is a bit unsatisfactory! The flight information provided is incorrect."

"Really bad experience - they have a very competitive quote but once booked and paid I got no support, we were long haul as a family of 4 and had big issues at every airport we went to as tickets were all booked individually and children as unaccompanied minors…… disaster , I booked with an agent for reassurance and got zero - will not use again or recommend"

"We have booked two holidays with Roisin and both were fabulous. Amazing service, everything organized, no stress and accommodation exactly as we had hoped for . Highly recommend and definitely will book again with Roisin and all Covid regulations looked after . Highly recommend"

"For a few years now we have booked our holiday with Tropical sky. As usual we booked this year, but due to unfortunate circumstances we asked if this could be rescheduled for another date we were reassured this would be ok and as we wanted to change the dates we were not looking for a refund but the money we had paid to transfered to the new dates. I was informed i would be contacted as they were waiting for the hotel to come back with a price and it may be cheaper as we were not going in peak seasion. After 4weeks we contacted Tropical sky to see was there any update, and then we were told it was going to cost us €250.00 per person to change the dates this was an administrator charge. The person who was now looking after our booking had no more interest speaking to us it felt as though i was taking up her time. I will now claim on my travel insurance and NEVER book with Tropical Sky again."