St Woolos Hospital

"I am a patient at the dermatologist unit and I have no bad word to say about them. I have been going back and forth for many years, it started with a consultation and during this time, it didn't feel like the doctors and nurses were there JUST to do a job, they actually care and understand how mentally draining and how much stress a skin condition can cause and they always show empathy no bad how light/bad my flare up is. After I had finished my light therapy treatment, I was given a direct line and if I ever call, I leave a voice mail and I am guaranteed to get a call back within 48 hours, I think the doctor's name is Leila? (Sorry I didn't quite catch it) but she is INCREDIBLE, actually the most lovely person to chat to and she is so caring, kind, understanding and helpful - always."

"I attended the Morgan Therapy Unit. The unit looked cleaned and everything was going well until the doctor walked in. Dr P ( a young man ) was dismissive , arrogant, and abrupt. Practically called me a liar. I told the nurse I didn't want to see him again. I put a complaint in within half an hour with the hospital. One week later NO ONE has got back to me."

"Just come home from having a hip replacement on the Orthopaedic Surgical Unit and I can't speak highly enough of the care I received there. Every one of the Staff team was outstanding, they were efficient, well organised and yet their attitude was so caring and personal. The food also was excellent with home cooked food and lots of choices. Thank you so much Team OSU."

"Parts of the hospital could do with a fresh lick of paint and the parking is a nightmare which are the only reasons I’ve knocked a star off. The staff are lovely and welcoming and my treatment here was fantastic. I visited a few times a week for a few weeks and quite enjoyed seeing a familiar face. Lovely hospital just don’t try and find a parking space within 20mins."