Professor Zoe Winters London Breast Health Consultant Breast Cancer Surgeon & Breast Specialist 280 King's Road, London SW3 5AW

"I am so pleased that my GP referred me to Professor Winters. She was personable from the outset and listened to my issues as well as asking about my family health history to get a full background before examining and assessing me. It was evident that she is a professor, in that she was very clear and detailed in her explanations. However, I never felt that I was in a lecture. I felt that I was having a discussion with an expert in her field, which I was. She referred me for further tests which were done while I was there. The team working with her were all very friendly and efficient. I left the appointment feeling very reassured. Professor Winters followed up the appointment the same day with some information and research relating to what we had discussed in the appointment, which I found very helpful. Within two days I received the detailed report of the appointment, tests, and next steps. I would highly recommend Professor Winters and her team."

"Prof Winters was very thorough during our first consultation taking the time to know me/ my lifestyle and put me at ease. The "one stop shop" at Chelsea Outpatient was seamless and very convenient. Would definitely recommend Prof Winters to friends/ family and work colleagues."

"Professor Winters was very professional and took the time to explain everything I needed to know about my appointment and treatment options. The initial appointment and scans were back-to-back so no waiting around! Everything was very smooth and well explained for a first timer like me."

"Professor Zoe treated my consultation like a teacher-student session. She started lecturing from the get-go before listening fully to what I’m there for. She jumped to conclusions from the beginning based on assumptions she had as I was post-partum. Explaining duct and such before listening fully to why I was there. And every time I tried to explain what I was feeling and how it’s impacting me she kept interrupting me with technical terms and explaining what she thought I had before she even examined me. I had a 30 minute crash course on how the breast tissues are and what feels normal and what does not. Was told not to misuse the word “lump” and I most likely I don’t have one, before she even looked at my breasts or examined me. She kept correcting everything I said. I truly felt like I was there trying to pass an exam or something. Then while examining and of course to her surprise she found… wait for it…. Yes. A lump! If she had listened to me she wouldn’t have felt embarrassed and actually said “professor Zoe you stand corrected” to herself. I had a massive lump indeed. In fact it was the largest she had ever felt. If she focuses less on lecturing and more on listening to her patients the entire experience would have been a 5 stars. Because honestly the rest of the team were simply impeccable. Much more compassionate and catering to my needs throughout the process. I hope this incident sheds some light and helped her realise that patients are not students. You need to do less of the talking and more of the listening. She almost intentionally meant to use the session to nurture her know-it all attitude which honestly made me zone out mid way. Nevertheless I’m glad I had the cyst removed on the day by the radiologist which to me was the most added value segment of the entire consultation. I could have easily skipped the 30 minutes lecture and went straight to the scan. Would have made the experience easier and simpler. Thank you."

"I went in for a breast exam and came out a new woman with a PHD in fibroadenomas. Prof Zoe Winters is an exceptional woman who clearly cares a lot about her patients, and is a true expert in her field. She took the time to educate me about my "breast lump", which was examined and tested efficiently by Dr Charlotte Longman, another lovely lady at the surgery. Speaking to them filled me with confidence that I would receive world class treatment, plus an energy boost just from being around intelligent, kind women. 6/5 stars if it was possible."