Bristol Royal Hospital for Children Upper Maudlin Street, Bristol BS2 8BJ

"We spent a total of 10 days on Daisy ward and 2 subsequent admissions to Bluebell ward with our 4 month old baby. The care received was absolutely outstanding at every point, from A&E to discharge and we will be eternally grateful for saving our baby’s life and doing so with the utmost compassion, kindness and thorough care. As a nurse myself, it is humbling to be on the other side when you are so frightened and there are no answers. We always felt in safe hands and everyone involved in our baby’s care treated us as though we mattered and held our hand through a very dark time. We remain under the care of the neurosurgeons and the ongoing care remains exceptional with regular clinic appointments and contact, we have felt the follow up has been incredibly supportive. Bristol children’s hospital is such a special place and will always be grateful for the kindness and expertise given to our family during this difficult time. Thank you"

"Second time visiting meadow ward with my son. The surgeon, anesthetist and nurses were fantastic with explaining the process of the operation to us but also to make the stay as comfortable as possible for my son. Thank you to all working on Meadow ward."

"Signage in entrance clearly states masks to be worn at all times and only 1 parent/carer per child patient. I observed very little following of these guidelines, and zero enforcement. Very unfair for the minority like myself that still follow these rules. Very unimpressed, what is the point of continuing to have these safety measures when for the vast majority they are ignored? *update* I have just been informed by a dr. Orin that the signage in the entrance is incorrect or out of date, so I now have to wonder, why is it still there? Very poor form or lack of professionalism quite frankly for an institution such as a hospital."

"We are extremely satisfied with the hospital, the nurses and doctors there and all the care they took for our baby. We came in after visiting another A&E where they didn’t pay attention to him and he deteriorated with symptoms of scarlet fever. Immediately upon arrival he was seen, given medication and his vitals were being taken every half an hour. The A&E nurse was incredibly kind to ease our fears when we were very worried. The A&E doctor was beyond amazing, listened to us very carefully and afterwards explained to us everything in detail. The recovery from the much feared scarlet fever went exactly as the doctor said and our boy is well on the mend now. After we left, we felt relieved to have been seen by such a great specialist. Incredibly grateful to the hospital."

"Outstanding!! Every single member of staff on Apollo ward made us feel reasured, informed and provided a service beyond praise during our time at BCH. Cannot thank the team enough. Special mention to Stefan who was just amazing so thoroughly helpful, genuine and Personable. Incredible."