DoubleTree by Hilton Glasgow Central

"I have stayed at this hotel many times and it’s always impressed me from check in to check out it’s always pleasure. Upon entering the hotel we were greeted by smiles from reception however the girl did not acknowledge my loyalty as a Diamond member but I was however treated to an upgrade to a suite. However this time I have had some minor issues. Room 619 is an amazing suite but to only had 1 bin in the whole two room layout. Also an inconvenience was that there was no pen or pad in the room which made it difficult to fill the laundry form in. Also at the side of the bed was a dirty sock from one of the previous guests but again very minor. Breakfast was plentiful with full cooked and continental options available, but on two of the mornings the desk at the restaurant was unmanned and staff were just loitering and talking before they decided to seat us. Upon seating us on 6/3/23 we were sat next to a few of the coach party members and the profanities coming from their mouths was disgusting which just dampened the morning atmosphere to which staff did nothing about. In the end I had to ask the guests to tone it down as it’s not acceptable when women and children are seated in close proximity. The exec lounge is great Raymond and Connor were very attentive and again the choice was great even had some decent spirits on offer and the canapés were delightful. The restaurant again had plenty of choices but what I love about it here is how intimate it actually is and is perfect for any occasion. The health club is standard but has no spa facilities for massages etc but it’s perfect for an early morning swim or even a fairly late one to de-stress before retiring for the evening. An all round good 4.5 had the minor things not of happened then it would have been a perfect 5 from me. But that will not deter me from coming back."

"Nice and clean rooms overall. Great customer service and location. Nice and friendly staff in restaurant. Big thumbs up for staff doing the Executive lounge. Very nice and helpfull. Our favourite hotel to stay with kids now. Only the gym is a bit outdated. But can live with that."

"Quite impressed with this hotel. The rooms are quite small, but the team who run this are very, very good. housekeeping to f&b (breakfast is really good) and Exec Lounge were excellent, Front desk also sorted my issue out with the incorrect room . Great location to run along the canal and jump on the subway too."

"The room was very nice, it was spacious and great. So was the lounge, a very nice and quiet space. That can not be said for the restaurant though, our dinner could be described as atrocious. The food was disgusting, the burger cheese and bun were lacking. And the service, they took our plates without when we haven't finished yet, the burger was in my hand and my plate was taken. They also gave our deserts whilst we were eating our main! It wasn't like the restaurant was closing soon either! Onto the facilities, the pool was small but nice, so was the sauna and steam room though, horrendously small they were, probably only 3-4 people could fit in those. Would probably not recommend to come back."

"This hotel might not look much from the outside but inside it’s lovely. The staff are friendly, especially the Bistro staff. The bedroom was a decent size, and was nice to have a bath as well as a shower. Beds were comfy and all you can eat buffet breakfast was nice. On our last night the room above us decided to overflow their bath, which worked its way through the floor and down the one wall of our room. Staff were very quick to stop the water from the room above after a quick call down to reception. The only reason for not giving this hotel full stars is the leisure suite. On the first evening of our stay we used the swimming pool. It was very busy and even though there are clear signs saying no jumping or diving into the pool, parents still let their children do so. It made what should have been a relaxing experience horrible. I don’t enjoyed constantly being splashed. Staff didn’t monitor this either which is a shame."