Peel House Medical Plaza

"Useless can never get appointments even when seriously ill"

"I’ve recently been have problems and the new doctor who helped me treated me with respect and dignity. The reception team are always helpful and the longer standing team have always been amazing with my family . Thank you from the Jay family for all your help over the years ."

"A disability bus pass application form was posted to Doctor Woodforde from Halton Borough Council which he had received on the 8th April 2022. This was application form was not done until the 18th May 2022 and I did not receive the bus pass until the 04th June 2022. It should not have taken this long for the form to be signed and possible attachments to be posted back to Halton Borough Council. I have a medical condition which does not allow me to drive and having that bus pass is a necessity for me."

"Been here for years and finally given up and need to swap surgeries. Can't get appointments, app doesn't work, receptionists are rude and want personal health information so they can decide urgency of appointments. Avoid."

"Great practice let down by rude, arrogant and condescending reception staff. I can't believe that 2 people before me and myself were told if we needed help to go register at a different surgery. Then due to these comments and the resulting respond be told your attitude is out of order. All you want is the results of testing and help with illness not be given a mental condition due to the way your dealt with. Not worth complaining they will only speak with their staff and do nothing to help you. Sad when the nurses and doctors here have helped me for 36 years but I guess i should take the advise given and find a new surgery hopefully many more will follow her advise and then something will be done"