Hough Green Health Park

"Honestly the worst doctors ever. Constantly are made to feel like you are stupid for asking for help and like you shouldn’t be there. Didn’t diagnose me with type one diabetes even after years of high blood sugar levels and instead insisted that I had an eating disorder instead. Receptionists are beyond rude. Called with pain when breathing and the receptionist rudely informed me that the practice only opens half a day on Wednesdays (which is ridiculous) and that I need to ring at 8 o’clock to get an appointments. If you call at 8 then you never get through and can’t get an appointment anyway. Unless you’re a man, Dr Koya doesn’t want to know you and will ignore anything you tell him just to get you out of his office. Only useful member of staff was the diabetic nurse who has been nothing but patient and helpful. Been again for an appointment And had to leave because they ran 45 minutes late! Honestly pathetic."

"The receptionist Sam is always very helpful and solves most problems always a happy face and always has time for you. More helpful than the Dr 99.9% of the time"

"Very good practise the receptionist are lovely and DR Koya has been amazing with my husband, so thank you all"

"I've had the worst experience ever! Dr .Koya has been rude and arrogant and he was lecturing me instead of checking on my son who couldn't breathe. He was very angry because I've called him about my son condition and I insisted for the doctor to see my son. He threatened me saying I will be banned! Really? Why are you a doctor? Isn't the GP the first one we have to call when we have health problems?"

"I have left a review before but really need to express my gratitude to Dr Chalasani and Sophie the pharmacist. The care I have experienced has been second to none, just been for a large operation and needed liquid meds, this was no trouble for the surgery at all and the hospital commented on how great the service was from you. I cannot thank you enough for the support you have given me over the years. Surgery is over and this is the start of a new life. Thank you for everything."