Jaycliffe Kennels & Cattery

"Take my beagle here regularly and he doesn't hate it and refuse to go in like he has at other kennels so it must be nice enough for him. Friendly staff and grooming services available too."

"I highly recommend jaycliffe , the staff are brilliant keep in contact and post photos so you can see how your pet is doing , Bruce our boxer had his second visit this week and has come home again looking fantastic and well looked after . We use the pick up and drop off service too, Bruce isn't the best traveller but the guys that have picked Bruce up and fetched him home are amazing with him. I can't thank you all enough for how well you take care of him . I wouldn't use anyone else for Bruce"

"Poor attitude when handed our dogs back when come to collect after grooming , complained they were a handful doing two as the individual said they was on there own. Don’t agree to take a booking if you can’t handle them by yourself . You made out as though this was our fault , but we wasn’t informed you would be on you’re own when grooming them. So don’t take you’re attitude out on a paying customer, you Didn’t even mention it would just be yourself grooming them when dropped off , if this was mentioned one could have been left at a time. Take it up with you’re booking staff next time if you can’t handle two dogs. Who agreed on the booking. Also botched there hair cuts so they uneven. Lost a customer and found better groomer that comes to you’re house and is better with you’re dogs . Highly disappointed by this due to all the good reviews this place as received I don’t see how. Lucky it’s a two and not a one. Just highly my disappointed by the attitude we received when we’re a paying customer end of the day."

"You get 1 star so I can leave a review!! You deserve Zero!! You FAILED to supervise our dogs feeding when this instruction was given both verbal and written!! You FAILED to immediately let us or a vet know when one of our dogs was obviously extremely poorly and needing medical help!!! You FAILED to tell us or the vet that she hadn’t been able to stand up at all since the previous day until we asked you as the vet needed more information. You couldn’t have prevented her from getting ill but you could have prevented her from unnecessary suffering by getting her medical help much much quicker!!! You haven’t even had the decency to phone and ask how she is!! We couldn’t see her suffer and under the vets advice she was put to sleep. RIP our precious Daisy"

"Easy to deal with. Placed my 2 dogs in there care. It was their first time in a kennel. They came back in good health aside from a bit of a cough that cleared in a few days. We have a shih tzu and a bedlinton. They shared a kennel. They were not stressed by their first kennel of 10 days. And slipped back into family life with ease. I would have no hesitation in placing them there care in future."