UNCLE Elephant and Castle 9 Churchyard Row, London SE11 4RX

"A company who markets themselves as differnet from 'bad landloards' but who have acted worse than any landlord I have expereinced. Beautiful apartments with very poor services. Typically one lift in Uncle Elephant and Castle is broken at any given time, however more recently the front door and inner door have been broken for weeks on end and the bin room is utterly disgusting! The Sky Bar is now not open until after 9am meaninig if you work from home you will not be able to use the space for morning office hours. Frequent private renting of the space limits residence use of the area. As my tenancy has come to an end, the rent increase was set at over £500 per month (after 12 months) I will not be renewing! Some of the concierges are really nice and frankly the only positive part of my experience in Uncle however others are quite rude to tennants. In my final months of tennancy, the UNCLE team have elected to send blunt emails stating that they will be accessing my apartment unlawfully (without consent) to show prospective tennants around on Sundays. Overall, the worst landloard I have experienced in a poorly maintained building at highly inflated rent - go elsewhere as London as much better to offer! Same on Uncle for being what they shame in their marketing - a bad landloard!"

"Tall, beautiful building that stands out from all over Central London. There’s a kids playground a a few minutes away from it."

"The best rental experience I've had during my decade in London. The building makes for superlative views and the flats are tastefully crafted with chic/minimalist interiors. The Sky lounge, the gym and the cafe are a bonus and curated to enhance the living experience. Of course, a building with over 200 flats will run into minor glitches, and some rules may not please every dweller, but the management have been quick on their feet to communicate, set expectations and rectify. The staff are supportive, personable, friendly and fun - and that has made my stay here a delight! Special mention to Jam, Paul, Ceri, Fareed, Emma, Eugene, Alfredo, Reema, Connie and Kevin - you guys are swell :)"

"My husband, young son (2 years old) and I lived at Uncle E&C and we absolutely loved it! We had a 2-bedroom, 2-bathroom flat on the 40th floor with a view on South West London. We could watch the sun rise from our bedroom every morning, and the sun set from the balcony every evening, until it got too far east this summer and we could only see the reflection. We had friends coming over and saying, “Why would I want to pay to go up to the Shard if I come over to you and see all of London from your window?” The flat was fitted out with top-of-the-line appliances and furniture and made day-to-day living a true pleasure. We also enjoyed the sky lounge space on the 45th floor - my husband especially as he is often working from home, and our toddler loved going up there for a few laps with his toy cars. And we could order food and have nights in with friends on the 45th, which is a great plus if you have a young family and don't feel like going out but would love to retain some social life! All of the staff at reception are amazing and it was a pleasure to come back home and see Farid or Paul smile and ask how our day was. The building management team is also terrific – they are responsive, helpful, and friendly. Thanks to this great team – Fola, Kerry, Anna, Kevin, and everyone else – we loved calling Uncle home. There's also a great playground just outside where we spent many hours with our son, plus lots of shops and stores including a great pizzeria with a real food-fire oven right around the corner. We moved out because our family is growing but will surely miss Uncle with its amazing views and the nice feeling of coming back home after a long day!"