SuperNova Real Estate - Sales & Lettings 47 Chalton Street, London NW1 1HY

"Kept holding my deposit for months and fever return it, kept finding excuse and never fixes the issue. Feels like almost a scam. I would personally not suggest anyone to ever deal with them."

"Not a scam but really a terrible company. The flat was moldy and really dirty and they never responded to our emails. Also tried to claim some of the deposit for "cleaning charge" even though the flat was clean, we had to request the deposit from DPS."

"Absolutely unprofessional. They dont remember anything that was discussed, they dont commit to their statements and constantly underdeliver. They lose keys and hand over appartments where a whole bathroom doesnt work. We waited for months for someone to fix things. Really slow and often not very helpful. Once you have paid the rent, they dont care about anyhting. If you can avoid it, do not work with these people, it will cost you money and nerves and it wont be worth it. Terrible real estate agent."

"I am very happy with the service received from the SuperNova Real Estate. Thanks Mayar for his great work as well as to Anastasia who was always on hand to answer questions and move things along in a timely manner."

"I stayed 10 month in a accommodation rented by this “agency” and it was the most TERRIBLE experience of my whole life. Don’t trust good feedbacks on google I honestly can’t imagine that they could be real feedbacks by people who dealt with SNestate. Let me sum up quickly what I faced during my stay in 2 of their properties: - gas leak (called by the police and firefighters because they thought that we were DEAD inside of the house) - water leak in bathroom and shower - no electricity/ water for roughly 15 days during winter. - 8 months delay to refund me for my deposit. More than 35 mails sent from me : no respond from them ! I was no longer in London and I had to send one friend of mine to come and see them. They are really awful and they care only about your money ! They treat their consumers like animals and they are more than happy to let them jeopardize their life in their properties as long as we pay at the end of the month. I already contacted official administrations to report these kind of behaviors that they have. By reading some feedbacks I can see that I’m not the only one facing these kind of issues.."