The Stay Club Camden 34 Chalk Farm Road, London NW1 8AH

"The manager of this apartment told me that if you write not good comments on Google, you will not rent any student apartment. My room has been without electricity for three times, and all the food in the refrigerator is broken. I can't turn on the heating in cold winter. Sleeping in the freeze room, without any staff to help, even refused to fix for me. Yelling at me was very rude and racist. When I told the manager about it, the manager thought they were right. Please don't choose this apartment. You will find the manager's room has no electricity for many times, and the staff are very rude. They won't tell me that there is a primary school nearby. The children play outside from morning to night. It is very noisy, even if I live on the fifth floor. I suffer from noise every day, and the manager will not change rooms. Please don't reply to my contact email when this apartment sees the comments. I have contacted you many times and can't solve the problem at all. I emailed the manager many times to talk with her, but she refused. She also asked the front desk to tell me the wrong time. I pushed everything away and waited at home for her all day without seeing her. The worst student apartment"

"A place only which is good to stay short-term. I couldn't live in that place longer than three months. What annoys me most is that they're apparently incapable of repairing the laundry machines, they're like this for 3 months now (see pictures), especially for the price they asked for...really disappointing to be honest. The rooms are fine, except the shower. The concept for the shower is a bit unsophisticated, as the mirror closet can't be opened fully, and the water doesn't flow down.. The location is good, though, and it's pretty safe and quiet, in my opinion."

"Nice staff and a very good location but that’s about it! The lounge is nicely done, but rooms need some TCL and the bathrooms need a proper deep clean! They are mouldy and because rooms don’t have any ventilation the mould creates an unpleasant smell (windows can’t be open fully) so if you are allergic to mould or have asthma it’s not a place for you (my asthma got really bad whilst I was staying there). Luckily I wasn’t staying there for too long and hopefully I’ll be back to normal soon."

"Ridiculously noisy place. I had mental breakdowns every single day for a month due to the noise here. I asked multiple times for a new room which were all unsuccessful attempts until I almost threatened the management that I would publicize my extremely unpleasant experience here. I suffered from noise from middle school boys jumping and stomping upstairs from 7am to well deep into the night. Drunk people are always screaming outside the building, people are always slamming their doors (you can hear everything in the hallways), people yelling at the top of their lungs every time there’s a football match, and generally poor maintenance and management throughout the building. The working areas cannot be used because people are always loud there. Im on the top floor now and it’s still ridiculously noisy. Made several noise complaints, staff said they will fix it, and nothing seems to get better. The rooms were also dirty when I got here and I even had a beg bug issue from the dirty used mattresses. Honestly, it’s the worst place I’ve ever stayed in - not to exaggerate - genuinely want to save people from suffering here. I cant get peace. Can’t study, work, or even just simply rest here without being interrupted by another source of noise. Living here honestly ruined my experience in London and any other hotel would’ve been better."