Quiet cosy rooms 31 Station Road, London, Harrow HA1 2UA

"Do not go there! You will be disappointed and upset! Ripped off! No fire alarm, broken windows. Also promise of breakfast. No breakfast, no space, nowhere to hang your coats! I could go on!"

"If you're reading this, avoid booking this place. First of all the address is inaccurate and the place is actually at the back of a dark dirty street. I requested a late check in which was accepted by the owner and she then left and didn't let us inside the property. She also didn't answer her phone and refused to give me a refund. She also mentions breakfast included which is just some cakes"

"The description for the room was very misleading therefore I had to cancel my booking. I contacted Cosy rooms and explained why I couldn't stay at their hotel and kindly asked for a refund only to be told no in a unpolite way. There was many reasons why I decided not to stay at Cosy rooms. The main reason was that I did not feel safe. It said in the description that there is 24h desk and private parking. This is not true. There is no desk but you have to get the keys out of a key safe. This means that any previous guest could at any point come back, get the key and enter your room. The parking is not private as stated in the advert. I was asked to park my vehicle in a dark alley way where I could see drug dealers and drug users. I explained to cosy rooms that I did not dare to leave my vehicle in the alley way only to be told that they don't advertise parking which is not true as it clearly said "private parking" The room itself was not very clean but the lack of fire safety made me decide to cancel the room. I'm trained in fire safety and know the regulations very well. First of all, there was no fire or smoke detector in the room. The gaps and smoke seals around the doors was not adequate and there was no fire escape plan in the room or outside on the landing. I could not see any fire extinguishers. As I have previous experience of fires I could not stay in a room without a fire plan in place. Breakfast was supposed to be included but as far as I understood was that you only get a few pre wrapped croissants that was in the room. I am sorry to say that Cosy rooms did not live up to my expectations and I would not recommend it to anyone. *The room itself wasn't too bad so if they sort out a few issues and make everything clear in the description then people know what to expect."

"1 star for the bathroom and that's all. Place is not clean,sheets neither, room extremely small (not what you see in pocture). Definitely would not stay again. Didn't take many pictures as my partner did as he booked the place and that's only ones I took."

"If I could give zero stars I would. I've been on remand at her majesty pleasure and it was cosier than this dump. Entrance is in a back alley with no clear indication of the actual door so had to contact the owner who was very abrupt. No staff are present. Up the metal staircase and keys are accessed from a key safe on the wall by the door (codes are provided via email) Once inside it appears clean, but very cheap and the bare minimum of facilities are provided. Also comes with a distinct smell of marijuana and a waft of fried chicken from the shop below. One flimsy sheet to cover you while you sleep. No working TV channels as no aerial. No heating so was forced to stay in my jacket. Neighbouring room was playing music and shouting till 3am so eventually got up and went to the travelodge round the corner to book a room. Will never revisit and I advise others not waste their money here."