St. Bartholomew's Surgery 292A Barking Road, London E6 3BA

"As far as my specific GP, I appreciate him and he is the sole reason I remain with the surgery. However - and though, staff are generally polite, and with the understanding that these are extremely trying and bureaucratic times, I equally do not care. Not to the point or at the detriment of my health. The times are trying for everyone, the implications of which is equally significant and I have to draw a line in the sand. Of recent years (during/following the release of coronavirus restrictions), it is impossible to get personal treatment for certain illnesses/symptoms that, if treated in a timely manner would often lessen health-related austerity and overall recovery time/treatment. Instead, like a semi-professional basketball player, I find myself bobbing and weaving through the ordinances of triage (irrespective of time of day - for you naysayers) in order to attain a simple telephone appointment (which I equally hate). To the point where, often I find myself unwell - relative to my condition - and though, most clinicians advise contact/communication with the GP (as first point of contact); I look for any alternative healthcare provider outside* of their services (lack thereof). NHS 111 is my new GP. I also find it comical, how efficient they are at initiating contact, etc., when they wish to arrange an appointment however the reverse is: nil pois. Honestly, I have never in my existence experienced such exceptionalities akin to the above described and though yes, I understand the nuances associated currently with provisions of care - I don’t care. As, if we’re speaking monetarily (the language of the world), it isn’t rocket science to know issues resolved proactively are always financially less than the resources and funding necessary for those resolved (if possible) reactively. But hey, being sick is equally a business - I guess."

"For everyone complaining about not being able to get appointment, please go and blame the tories and judge the staff separately from the underfunded service. I've always had a decent experience at this surgery. During the pandemic, was able to get a phone appointment and Dr Hussain is brilliant although I sensed under a lot of pressure. Never really had a bad experience with reception staff in the surgery or on phone. Just need more funding. Better than the health care I once used in a developing country so don't really mind waking up at 8am to book an appointment. And if that fails, I book on line which the receptionist referred me to. For the people not digitally savvy, I guess they are disadvantaged but last I checked, tech wasn't going away anytime soon."

"I have been trying to arrange an appointment to see a doctor for past couple of weeks but somehow everyday that I am calling automate message tells me that all the appointment has been taken already, it doesn't make a difference weather I'm calling at 8am, 8:30 or 8:45. Worst GP surgery ever."

"Once you know the system with uk drs surgery phoning at 8am or online booking and ordering prescription online which is a bit tricky at first, the Dr or clinician will always phone me and receptionist if any problems So I can't complain. Everywhere is harder now, coming out of covid so just have to get use to the change."

"This place is HORRIBLE, proper Horrible! In order to book an appointment a person has to wake early in the morning (8 o’clock), you make sure to call the at 8 on dot and still don’t get an appointment!! So what time should someone call?!? During the phone call they waste the first minute in announcing how any verbal rudeness won’t be tolerated and then they have the rudest receptionist I have ever met. You can never get an appointment with the doctor you want, but instead they send you to some random doctor that u never met before, without even realising how uncomfortable that is. A horrible place honestly!"