Wood Street Health Centre 6 Linford Road, London E17 3LA

"I called to book an appointment (40 minutes on hold). I was directed to use the website and book a virtual appointment. The website does not allow you to book appointments for my health issue. I had to select "general advice" appointment. I did not receive my virtual appointment. I had to go through the website and remind them of my appointment. A day later they called me to tell me I may be seen in person in 2 weeks time. It shouldn't take 3 days to book an appointment. ------ 2023 Update: Additionally when calling for test results (28 minutes on hold), the staff were rude, incompetent and inefficient."

"absolute horror service WASTE OF MY TIME joined the queue and as soon i had the chance to speak to someone, they said all the appts had gone might as well go to the hospital because at least you are guaranteed to get seen trust, go somewhere else don’t waste your time here"

"My review is for JENNIFER on reception. I called today making a few inquiries regarding treatment I'm waiting for. Jennifer was soo lovely! Patient Informative - as possible in this case She listened to my issue, and even though she couldn't help with a certain question she heard me and understood. Good Doctor receptionist! This is the first review I have made on this surgery in 7 years."

"Very useless gp managed by useless people. Not even an online facility to book appointments, instead u get a jam-packed fone calls from 8am everyday and as a result, u get cut off the call cos of too many callers. No system in place to cancel an appt in emergency and yet they'll hold u responsible if u don't. All the GPs in Waltham Forest are completely useless. They need to wake up."

"Sign of the times how difficult it is to see your GP. Have to wait in a call que from 8am and then get cut off. Can't get back on the call list again. This is just to get an appointment. Process of getting to see your GP isn't even worth one star. Been like this for years and nothing gets better."