Nuffield Health Parkside Hospital

"I cannot fault the consultants at this hospital, however, dreadful experience with administration/accounts and overall customer service. Communications are not replied to. Prices are not transparent, conflicting quotes that even when communicated in writing are not honoured. This is not good practice and certainly not what you would expect from a private hospital. Looking at other reviews, unfortunately this doesn't look like a one-off incident. Would look elsewhere next time."

"Got referred to this hospital through my insurance for tests and the hospital just didn't contact me! So had to cancel my appointment and get a new one. I've had the tests done and I'm still waiting on my results... They also sent me an invoice for my tests that are covered by my insurance, I tried to contact them a week ago regarding this and they still have not replied. They take a long time to do anything, they don't reply to emails and phone lines are only 9-5 so difficult to contact. Would not recommend coming here."

"Right from the outset I found Parkside in Wimbledon to be extremely approachable and helpful. My consultant was understanding, sympathetic, knowledgeable and reassuring to my situation. Therefore my visit gave me the result I wanted with more information and the right treatment . I Would definitely recommend."

"Arrived slightly early for my scan appointment at the hospital. The radiology manager happened to be passing by the reception, she gave me a very warm and comforting welcome with a big smile, and handed over the paperwork I had to complete. All staff members were extremely attentive and very friendly! Extremely pleasant experience, 5*’s for the whole team :)!"

"I have a full hip replacement surgery booked in at Parkside. I was very worried and anxious when I attended my medical assessment. On arriving at the hospital I was greeted by a very friendly receptionist who directed me to the right location. I then met two beautiful friendly nurses who made me feel most welcome and relaxed. Its a wonderful hospital as all the staff I met on that day were so helpful and friendly. I would love to see the same service given in every hospital in the UK, but that is just a dream I think, maybe in the distant future. Thank you to those two beautiful nurses and the rest of the staff at Parkside."