Medina Carpets & Furniture

"I bought two beds from here and I am not happy with it. The quality is not good. I got mugged! Won't be returning sorry"

"From start to finish I cannot fault the team and their exceptional customer service and workmanship. Big thanks to owners for being so patient with my indecisive choice and to the fitters for being so co operative. Thanks again team 10/10"

"I had to chase a lot as they are very busy. After completing the job they left all the boxes and mess and no one came to pick it up. Job completed superficially and when I found issues they didn’t reply. some of the skirting come off. No one ever replied and one year later the issues are still there. Very disappointed and would NOT recommend."

"My first purchase was from Madina Carpets 15 years ago. My carpets and floorings were fitted to absolute perfection I couldn't fault a thing. since then i have been recommending them to all my friends, families and relatives, until our recent experience. My cousin has had her carpet and laminates done during Ramadan 2022. She had really bad experience with them and warned me of everything that's been mentioned in all the reviews. I assumed perhaps while fasting they may not have done certain jobs properly or that they are really busy in the shop. so i went ahead and booked them, not once i mentioned or asked for a discount, I just felt bad that we've had to re arrange dates and change out flooring selection. Anyway, i don't want to go in details but here's a list of things that went wrong: * measured kitchen wrong *did not apply enough adhesive for the liner * stones were left under the liner *bathroom liner coming off from the edges *stairs carpet cut and glued on * nails sticking out on the stairs (caused injury to my child) * downstairs laminate makes a lot of sound and shakes when stepped on * foam under the laminates not glued on so its moving *poor materials being used under laminate floorings now There was a remaining balance left to pay, but since we showed them the video of my stairs carpet they stopped bothering us. I'm just really disappointed with their poor service. The brothers really nice and polite but they definitely need to improve their customer service and employ polite and experienced staff so the jobs are done properly and not rushed. When you question them about something that doesn't look right they make you look stupid, as if we don't have no knowledge of anything. Every time i look at my floors i feel like crying. I do not recommend them to anyone anymore, I just hope they improve their service for future or else they will loose loyal customers."

"I was looking for a company to do my flooring and came across Madina Carpets so i went and ordered ordered some wooden flooring. I have to say the customer service was absolutely excellent. They came and measured my house immediately and as soon as i went to choose the flooring they gave me a date straight away. The flooring was completed within the next few days and i am very impressed with the level of quality that was put in the work. Impressively the work was done within a day and i was more then happy with my flooring. It came as quite a shock how much they were charging for the quality of work as i would have expected it to be a lot more considering how well the flooring looks. I have a lot of bent walls in my house but the workers were easily able to overcome this issue. I would definitely recommend them to anyone looking to do up their house."