Fabb Furniture Watford

"This furniture shop is a Rip off! Even you as a customer supposed to have 14 days of statutory rights for cancel and seek refund, once you gave your money for these crooks (because they are), you can say goodbye regardless you're happy what you got or not. Customer service in general with Zaheer rude, and denial in every level, I believe he's sitting there to refuse to give any customer service and keep your money."

"FABB?... I don't think so, I could think of a better 4 letter word. I’ve never had to leave a 1 Star review ever before!... But AHF/FABB, you’ve earned this one as you're a con! We bought a 2k Sofa suite from the Peterborough store, the sofa’s fine but what I don’t like is their reluctance to cancel the extended warranty I purchased. The slimey salesmen want to hold on to their ‘moneymaker’ I would imagine. Due to Covid I couldn’t make it into store, so I called, emailed, called, called, emailed, emailed and emailed some more… but nothing, completely ignored! I had 2 weeks to cancel the insurance, I started trying to cancel on day one and persevered all the way through the fortnight period. I know they’re opening my emails as I have software that monitors opens. What kind of Company blatantly ignores you? I’m pleased the sofas fine as if I get treated like this for a £250 extended warranty – what would happen if this was faulty?... Terrible Customer Service that felt similar to backstreet 2nd hand car sales! (But that would be insulting them) My advice, steer well clear. There's plenty of other companies out there offering better products and service. If for some reason you have to use them pay via your Credit Card and get them to reclaim the money on your behalf. You have purchase protection. This is exactly what I’m doing!"

"Diabolical product quality, mutton dressed as lamb. Appalling attitude of head office staff. Ended up returning 3 double beds after huge arguments and a terrible nightmare experience. SHOCKING product quality at premium prices. Thanks to Consumer Advice Bureau for helping me put these cowboys right."

"Don’t buy from this brand, they make customers to sign unfair documents and remove all your legal rights as a consumer. You can’t cancel the order even it is a year delay. You can’t return the products that you are not satisfied the quality. Don’t be silly and my take advice. Spend your money somewhere else!!"

"Spent £5368 on 20/10/21.Today is 28 weeks and 2 days later and still no furniture. Terrible customer service,they put the phone down on you or do not phone back as promised. We were told 3 days ago it could be another month but they cannot be sure, they would not put it in writing either. It is tantamount to theft, they took our money and have breached their contract with us. Do not buy from FABB furniture. There should be an option for minus stars."