315 Bar Restaurant Hotel and Luxury Spa 315 Wakefield Road, Lepton, Huddersfield HD8 0LX

"As a local WI group we booked afternoon tea here and fully enjoyed our third annual visit. The food served was good quality with varied dessert items. Tea/coffee was plentiful with alcoholic drinks an optional extra. All the staff were excellent and provided great customer service and are truly a credit to the hotel. Looking forward to our next visit."

"Can only comment on the breakfast and room in this comment. A king room (room 11) with a walk in shower was decent and comfortable with plenty of shampoo and shower gel in dispensers. The room had TV, a wardrobe, chair and table. The tea / coffee selection was dismal with only a few sachets of standard tea and coffee and one hot chocolate....no biscuits or snacks. The huge wall heater did not work properly and you need a degree in working out the controls near door which need switching on each time you place the key card in the slot. The breakfast ....average to say the least. There is no breakfast bar ....with just butter and sugar on the table we had to order each breakfast item from the server, cereal, orange juice even marmalade! No suggestions were volunteered by the server just " what would you like to order" from a very complicated menu. A full English consisted of one rasher of bacon, one sausage , one half tomato, one black pudding slice, one spoon of mushroom and yes you guessed it one egg cooked how you like. We had coffee served in small cups from a thermal flask brought to the table by the server ..after third refill we gave up calling him back for. Refil"

"Lovely location not far from home, "chic" establishment and clientele. Premises well maintained and creates a nice atmosphere. Would have rated higher but food was just ok, ordered a drink then the young lady serving us came back as she forgot what I asked for, glasses arrived for water but no water came until asked, salt was supposed to follow with the soup but it never arrived, fish was substantial but served with about 7 chips, which would be fine if the size of the fish was commensurate with the portion of chips. The sticky toffee pudding was subtantial but served with literally a teaspoon of ice-cream, the sponge came in two pieces, almost as if the additional piece had been added as an afterthought The presentation was below par for the establishment, although cost was good for what we ordered. The gentleman who took our orders was very polite and friendly when taking our food order, unfortunately can't say the same for the young lady who was also serving. Had to ask for our coats on the way out as she had forgotten about them. No-one came to ask if the food was ok at any point. Left £68 lighter but can't say we got our monies worth because of the experience. Just because it's upscale doesn't mean being unfriendly, or is there a training need here? Not sure. We have dined at much more refined establishments than this and received a much warmer and professional welcome with outstanding food presentation. If they were trying to get us not to return, mission accomplished."

"Ate here Nov 2022. Food was lovely (although pricy!) but customer service was lacking. A polite manner and a smile goes a long way. I was really disappointed. So sad when this leave such a negative feeling and it means I don’t want to return or want to recommend the venue. I’m not usually one to complain or leave a negative review but it’s really left a mark. Please consider how you talk to people."

"The food was excellent, wine very nice, would have had another bottle if we had time. We booked 8.45 option, we were the only diners at that time which marred the experience, we felt we were rushed through, the break for me personally between each course minimal, not giving much time to talk and enjoy the evening as much as I would have liked. The waiting staff were polite and efficient the service itself was impeccable but the underlying need for the shift to be over spoilt my evening. I am sure if we were booked earlier the evening would have been perfect. Maybe the late booking times should be addressed and removed to allow your guests the best experience from the venue as the food is really something to be enjoyed."