Mercure York Fairfield Manor Hotel

"Had a fantastic weekend here, everything is spotless and the rooms are high quality. The staff can't do enough to help you, especially Jeff who checked us in early, gave us a complementary welcome drink, and was so friendly! Breakfast had so much choice and was delicious! We will definitely be back soon! Thank you!!"

"Rooms are old, need to be refurbished. Emailed regarding putting balloons in our room for my partners birthday, no reply and nothing came of it. Stayed there 2 nights had to keep on asking for towel changes. Staying 2 nights but only one tea bag each given in our room. Lobby and bar area fantastic. We booked this for luxury and comfort but luxury was far from it for my pregnant wife. We've stayed in a few mecures but this was the only one below average compared to the price we paid for it. Highly recommend staying away from here, better options would be guest houses better value for money and been given TLC."

"The BEST place to stay if you have a dog. I have stayed at countless different places with a dog over the years and this hotel was hands down the best. We were there for three nights and this hotel made our holiday. The customer service from all the staff were second to none. They waited on us hand and paw! We felt so welcome and at home. Sometimes traveling/holidaying with a dog can be stressful but this hotel and York in general couldn't be more dog friendly. There are some beautiful grounds and walks in the immediate surroundings of the hotel that were perfect for dogs. The room decor was a bit dated, but charming, clean and peaceful. Food was really yummy and had good variety. Thank you to all the staff that truly made our stay perfect, we will definitely be back soon!"

"Lovely old hotel just outside York. Our room 414 was very big and quite gorgeous, quite dated, but immaculate, furniture matched curtains matched, bathroom outstanding. Toiletries were quality. Separate sitting room was a bonus, Staff on arrival really informative and very friendly, bar staff very friendly. Breakfast wasn't so good. Would stay here again as very good value for money."

"Pleasant hotel a few miles from York City Centre. Receptionist (Lisa) very welcoming and helpful with a few ideas to visit during our stay. A hearty breakfast was available. A particular member of staff was very keen to remove any finished plates,bowls etc which was great but unfortunately the interpersonal skills were not the best. Room was clean and comfortable but some of the furniture needs an update. Bar and Restaurant available. Hotel surroundings very pleasant."