Premier Inn West Bromwich hotel

"Great customer service however if anyone reads this from Premier Inn I would like to offer some Constructive feedback, firstly I’m writing this as a disabled customer, I wish your disabled car parking spaces where nearer the main entrance to make it a little easier, the other strange thing that seems to happen at s lot of hotel is that as a disabled user why do you put the accessible rooms right at the very end of the hotel building, a lot of disabled persons have mobility issues so having to walk past 40/50 rooms to access a disabled room, please consider moving disabled rooms closer to reception. We had breakfast and the lady who served us was very polite and we placed our order for cooked breakfast, was served and presented well thank you, the only annoying thing was the toaster took forever just to cook some toast, maybe a more efficient toaster could be bought?"

"You know what you're getting with Premier Inn. A good sized room and comfy bed and a very nice breakfast to start the day. Having an evening meal is a plus to end the day"

"We always went on this Premier Inn or sometime in Oldbury Premier Inn whenever we visit Birmingham. Mostly twice or 3 times in a month. Our kids loved it. Receptionist are always good, welcome us with a nice smile. Never have any complaint about anything. Really good place for visiting with family."

"Enjoyed our 1 night stay at this hotel on new years eve. The lady at the reception was very kind and came immediately to fix the thermostat in our room when I reported it as not working & also brought an additional heater. There's a free car park right outside and it is only about 3 or 4 mins walk from the tram station so is perfect for visiting Birmingham. There's a vending machine in the reception for drinks and snacks and a restaurant right next door. Would stay again next time we visit the area. Given four stars as the room was quite basic (we were in the very last corridor on floor 2) which was a tad dated. Think some of the other rooms have been renovated though as they had new doors etc. Overall recommend!"

"Lovely staff. Family trip - We had 2 rooms and we would have stayed an extra night if there was availability as the beds were sooo comfy. We all had a great night sleep. Definitely recommend for a quiet get away that requires pure rest. Easy to get to by car but can also be accessed by bus and a short walk (which I did) and it added to the fun of the trip."