Premier Inn West Bromwich Town Centre (New Square) hotel

"I visit from London alot and this is my go to Hotel for my stays. The rates are cheap, the rooms are clean, the area is quiet and there are lots of shops & restaurants near by. On site parking is free for your stay too. The only reason it loses a star is because you cannot open the windows even slightly in the room so sometimes my sleep is bad due to the lack of fresh and cool air from the outside. Otherwise I would recommend this hotel."

"This hotel is conveniently located close to the M5 motorway & is in the vicinity of a shopping park, so it has a Tesco petrol station and Tescos close by. There are also the usual brands such as M&S, next, shoe stores and other clothes shops so you won't have to venture far for any supply top up. The staff were excellent as the room's TV remote control didn't work, so it was swapped. I made them aware of a shower leak ( I was given the option to move room and as we were comfortable in the room, towels were supplied to soak up) and loose toilet seat that they made a note of to fix prior to releasing to another customer. The staff were very pleasant and professional, so I would like to congratulate management on the high level of service. I always say it's not about the problems with hotel rooms but it's about the stance the hotel staff take to rectify the problem. I always stay at Premiere Inn, and due to staff at this hotel, I will continue to do so. Photos attached (view from hotel window)."

"BEWARE - THERE IS A SCAM HERE ON PARKING I stayed over night with my daughter while visiting the university. I checked in and registered my car as requested. At no point on the booking information or when i checked in was i asked if i had paid for the parking. A month later I have had a £100 fine. The stock answer is it is on the website. This is a back-handed way of making more money out of people"

"I always stay here at least once a year as have family around here and I come from Devon. They never fail to please here, always welcoming staff, lovely clean comfortable rooms. Great location next to the new square with lots of things to do especially with children. The restaurant attached has a yummy buffet breakfast too and a clean environment too with very friendly staff. Defiantly recommend!! :)"

"Really good budget hotel when I’m travelling in the U.K. This one is in West Bromwich and wasn’t far from the Commonwealth Games Swimming centre. Comfortable spacious double bedroom with a spare bed. Bathroom was compact but great for short stay. You know what to expect with Premier Inn and the difference is usually the building. Here the building is nee and fresh. There is an on-site cafe and breakfast us available. I had a veggie breakfast and it was ok."