Chase Bank

"Only go through the drive through if you have FORTY-FIVE minutes to spare. The lights will probably be out, because they're hoping no one drives up. I've never seen it take so long to give me a $20 bill. It's like they're opening up the vault for each transaction. Geesh!"

"The Teller, April Baker, and April Baker's female supervisor were very rude to my elderly Mother and had the nerve to tell her that she should go to the branch closer to her house after the teller, April Baker, messed up my elderly Mother's transaction by depositing it into another person's account. April Baker re-wrote my Mother's deposit slip in front of her, wrote an account that she wanted it to go into, and wrote a different account after my Mother already gave her a deposit slip signed and completed by my Mother!! April Baker should be investigated for fraud or theft!! The female supervisor had the nerve to tell my elderly Mother that she should go somewhere else after my Mother complained that her money was simply deposited into an account that was NOT HER OWN!! It took the Teller and the supervisor OVER A HALF HOUR to fix the error that April Baker made after April Baker tried to brag to my Mother that she was a "good teller" and good at her job. This is not only incompetent but they were disrespectful, wasting an elderly and valuable customer's time! Unacceptable. We will take ALL of our money somewhere if we have to deal with incompetence, tellers committing FRAUD, and attitudes!!! Make sure your money isn't redirected into an account, that Is not your own by April Baker!! Double check April's work so she's not stealing your funds!! Horrible experience. Unacceptable!!"

"Can go in and out fast. Some people took the drive thru and I was out quicker by going in. A lot of the same cars were still outside when I left."

"I was leery about switching banks and even though I had questions my switch went well. Dont expect any foreseeable problems as customer support is extremely helpful at solving any problems!! They also have atms inside my branch so you can skip the line if you don't want to wait. I think whomever came up with this idea should be given time off with pay for the marvelous idea!! Great job Chase!!! I will be a customer for life!!!"

"Gary location on Broadway. This was a friendly staff and they were very knowledgeable of their customers. It was a feeling of family .. I enjoyed my banker .. unfortunately everything have change from the look to the new staff . I still glad I don't have to leave out of my neighborhood to do my banking"