Galphin Real Estate Services Inc

"The alleged owner of GCAM, is quite rude and unprofessional. She seems to quote her version of the Florida statutes and not the actual statutes. But seeming that one of her employees explained to me that community bylaws trump Florida law, I guess I shouldn’t be surprised. When you ask a legitimate question that she either does not know the answer to, pushes something she has done wrong, or doesn’t want to address, she accuses you of not letting her talk. I have never seen a more unprofessional person in my life. I would not now, nor ever recommend this association management clown show. A comment made shortly after mine insinuating lies is part of the oligarchy HOA board that was part of the problem and who hired them."

"Worst, worst, worst Real Estate company I have ever dealt with. If less than 1 star could be given, they wouldn't even get a point. ZERO customer service, 2 people hung up on me, the owner & the manager associate. They lied and said I called them a nasty name which NEVER happened. Sadly our neighborhood uses them for our HOA. I asked 3 weeks ago for the bylaws & for 2 questions to be answered and I got nothing. I left a message after 2 weeks of not hearing anything. No call back. I called and nothing but rudeness and lies to divert answering the questions and made lousy excuses for not following through what they gave their word to do. I highly recommend them for closing down because in this small community they will not succeed with their disgusting attitudes and no customer service."

"Our experience with this company and Justin Miller the property manager was absolutely terrible. By far the worst rental property experience we have ever had. If it was possible to give less than one star I would. It is impossible to reach Justin for anything including major leaks, roof caving in, appliances not working and anything else you could imagine. He will not return phone calls ever. We have called for 3 weeks straight leaving voice mails and text messages and have yet to hear back from him. This company did not clean either of the two houses that we have lived in prior to us moving in. The first house we immediately noticed the roof was leaking and 4 months later it had not even been addressed besides throwing a tarp over it that the water still poured through. The water was pouring through the ceiling in both of our children’s rooms and causes black mold to behind to grow. After a hurricane hit our town the roof was completely caved in and we were homeless and out $3000 dollars that we put into moving in. They finally agreed to move us into a new home but of course raised our rent by over $300 a month and once again did not clean the property at all. They assured us that the minor leak at the new property would be fixed in the living room and year later it is still leaking. They were “supposed” to be responsible for maintaining lawn care but did such a poor job that HOA was called against us multiple times. And then they threatened to have us evicted because of the poor condition of the yard they failed to maintain. We have had to have a lawyer involved due to the negligence of this company. I would strongly discourage anyone from renting from this company. And I would strongly incourage the owners of Galphin to find a better property manager than Justin Miller."