DSW Designer Shoe Warehouse

"Associate named Matt seemed disinterested/uncomfortable answering questions about whether they had a certain shoe. Tried to avoid eye contact when I came to the register and stood in silence once I was there. I asked about a shoe, and he said I should order online if I couldn't find it. I asked if he could help me find it? He said if I couldn't find it they didn't have it. I said I didn't want to inconvenience him but was hoping to give his store some money. He grudgingly looked online then said they don't have the shoes. No problem there, that happens. Bad service though. Another store where employees seem to feel contempt/resentment toward their customers."

"Worst service ever. Every time I visit this store I dread checking out. The person’ at the counter is difficult and rude. Nice shoes with lots of variety"

"Kaitlynn and the rest of the front desk crew was amazing. They helped my return and new shows even with shipping in such a quick, relaxing manner. Nothing bit positive review! Thank you!!!"

"Prices are reasonable. Could use more sales to attract more customers. Men shoes are limited. Went to look for toddler shoes but not much selection. Mostly women shoes."

"Walked in looking for some work boots and 2 security guards and an employee were standing there leaning against the racks just staring at me. They could’ve easily acknowledged me or asked if I needed help and I probably would have walked out with a purchase. Instead they ignored me so I walked out and went over to Work World where I was immediately greeted and a gal helped me right away to find what I needed. Hopefully this review gets in the hands of management of some sort of and these employees get the training they need on how to treat guests. I will never return here."