Parkland Community Health Plan
1341 West Mockingbird Lane, Dallas, TX 75247
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Welcome to Parkland Community Health Plan, where we are dedicated to providing the best care for your family. Located at 1341 W Mockingbird Ln, Suite 400E, Dallas, TX 75247, our health and insurance agency is committed to supporting the health and wellness of our community.
As of March 1, 2024, Texas Health and Human Services (HHSC) has extended postpartum Medicaid and CHIP coverage from 2 to 12 months for eligible women. Learn more about this important update by visiting our website.
At Parkland Community Health Plan, we believe healthcare goes beyond physician visits. Our approach considers the entire lifestyle of our members, aiming to support their wellness journey through partnerships with local organizations. We offer managed care services, allowing members to choose from a network of doctors in Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties, with access to over 9,000 doctors and specialists and more than 40 hospitals and urgent care centers.
Our programs include:
- STAR: For pregnant women, children, and those receiving TANF.
- CHIP: For children 18 and under who are not eligible for Medicaid and lack health coverage.
- CHIP Perinate: For unborn children of pregnant women who are not eligible for Medicaid and lack health coverage.
We provide an array of benefits, including dental and vision care, behavioral health support, and pharmacy benefits through Navitus Health Solutions. Our 24-hour Nurse Line offers fast, free medical advice in English and Spanish.
For our members, we offer convenient services such as medical transportation and assistance in scheduling free rides to food banks or grocery stores.
Providers can rely on our Customer Service department for clinical program details, resources, and support to enhance patient care quality.
Contact our Member Services at 1-888-672-2277 for information on benefits, services, or assistance with appeals and state fair hearings. Our services are available Monday through Friday from 8 am to 5 pm CST, with interpreter services in English and Spanish.
Join Parkland Community Health Plan and be part of a family that cares about helping you find quality medical care. Together, we strive to provide the care for those who need it most.
Reviews
"The Nurse JAMES TRA at the hatcher station pharmacy needs to be fired. I have never met someone so unprofessional. He was extremely rude to a partially blind guy in front of me and practically laughed at me for some reason unknown. After wasting a lot of time. This need to be looked into."
"Just enrolled into the CHIP parkland medicaid for my son. This is absolutely the worst insurance ever. He needs a urologist and its been hell for him to see a specialist. I've been waiting way too long for a referral."
"UPDATE: SENT EMAIL - NO CONTACT, PHONE SUPPORT NO HELP - REDIRECT TO WEBSITE. ANYTHING? The entire provider list in the DFW area is out of date. Doctors listed are not even doctors, one phone number is an Audi Service Dealer. Other doctors have not been at location for years, other doctors say they are PCP - but they are orthopedic surgeons. Calling the support number is NO HELP, they suggest to "WIDEN" the search to east dallas. There are seriously NO family doctors in the Plano, Allen area, or even Frisco, or Dallas that take this insurance? Sitting on hold now for an hour waiting to talk to the Parkland Hospital Clinics - assuming THEY take the insurance. Having a list of doctors that are IN NETWORK published - should be a pretty simply task one would think. Look who billed you in the last month or two - and delete everyone else. Stop publishing Audi Service Managers as doctors, and audit your lists My girlfriend was assigned a PCP that doesnt exist at the location anymore, and doesnt take the insurance any longer, her daughter was assigned a PCP that doesnt take new patients. Finding a valid PCP is next to impossible now. One can ALWAYS just use urgent care and the emergency rooms... but really?"
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