Twist Naples

"Terrible experience at this place ! Staff is not friendly and do not care to keep a good relationship with families attending their sessions. I do not recommend their classes to toddlers at all. Coach Julie is the worse person I have experienced that works with children. She will treat and train small children like in the military. She has a very negative attitude and expression towards children that dare to act like what they are , young children ! I have had this conversion with other moms that agree with my statement , of course , they also opted out ! Responding to the manipulative response and also lack of accountability. I have checked my emails and nothing. No notice about time change . I was the first one to arrive 2 classes prior and nothing was mentioned . I cannot take responsibility if for some reason I did not receive the email with time change. My phone number is also connected . A mass text or something , nothing. Time consistency is important. All I asked is that for once , you make an exception and let my daughter participate in that class , which as coach Julie knows , she had improved and was following entire session. Your so called 6-11 class that day , was only expecting 2 kids , both 6 years old . You confirmed this . The weeks prior all the classes had kids ages 3-6. It was not a big deal then. Only one child had arrived , 6 year old . Having a child 4 & 6 was no different from previous sessions. However , you insisted in making it a big deal . I was no asking to the session for free . I was a paying customer , my daughter never attended under someone else’s expense! I did not mean to leave the review under my business , for which I deleted it , unnecessary to mention. Of course , I understand the importance of keeping clients satisfied and cooperate when needed it . Something that you failed to do. The only positive is that they keep it clean."

"This place is great! So clean and run very well! The instructors are excellent!"

"Twist is fantastic! The free trial class was incredibly fun, with passionate instructors and a safe, welcoming environment. Don’t miss out—book a class and let your child experience the joy of fitness at Twist!"

"My two children (2,7) have been going to this establishment for about a year, the standard of cleanliness is exceptional, you can see the coaches clean after each and every class without fail. All coaches are incredibly attentive even considering how many children are in some of the classes. Safety has also been an obvious priority of the staff but not at the expense of the unique activities that they are given the opportunity to participate in. I definitely recommended."