Bancroft Construction

"I wouldn't wish the nightmare I endured on my worst enemy. This construction company is the epitome of unprofessionalism and unreliability. From start to finish, they managed to turn what should have been a simple project into a never-ending saga of frustration and disappointment. Firstly, their team's rudeness knows no bounds. They consistently treated me with contempt and disrespect, as if my project was beneath them. Communication was practically non-existent, and when they did bother to respond, it was with dismissive and condescending attitudes. Getting ahold of them was like trying to win the lottery – impossible. Countless calls and emails went unanswered, leaving me in the dark about the progress (or lack thereof) on my project. It seemed like they had better things to do than fulfill their obligations to their paying customers. But perhaps the most egregious offense was their utter lack of reliability. Deadlines were mere suggestions to them, as they continually missed every single one without apology or explanation. They would promise to show up on a certain day and then vanish into thin air, leaving me scrambling to pick up the pieces. Save yourself the headache and heartache – steer clear of this construction company at all costs. Trust me, you'll thank me later."

"A driver of a Bancroft truck was driving recklessly this afternoon, passing me going over 65 on the median of Tierra Rejada (which is illegal), heading into Simi. Then he was dangerously weaving in and out of cars cutting them off. If a Bancroft employee does not care about endangering himself or others, why should he care about doing quality construction work. He will only care about getting the job done as fast as possible so he can get home. Do not trust this company."

"Beyond terrible...so unprofessional..negligent, dishonest, fraudulent...set workers who had no idea what they were doing...got tar everywhere but the roof...messed up my hot water, never came back after countless calls as leaks started AFTER they came....never retruned emails after I paid THOUSANDS of dollars...ower came a year later after daily badgering by phone and email, sent and hour onsite and then ghosted me...the worst comany I have ever hired in my life...RUN!!!!"

"I just happened to see a Bancroft truck in the neighborhood and decided to write the kind of review that is most relevant for a roofer. Our roofing work was done 11 years ago, including complex tile roof repair that required careful removal and replacement of hundreds of tiles, as well as some composite installation in segments where our solar installer had broken most of the tiles. Bancroft also supervised the attachment of our solar panels since we didn’t trust the solar contractor to do it right after breaking so many tiles. All of Bancroft’s work has stood the test of time with ZERO problems. Thanks Russ!"

"The experience of roofing and waterproofing is very good they have very good employees , their supervision needs improvement but overall I will recommend them"