West Coast Auto Mall

"My buying experience turned out OK in the end but did start out shaky. This was on a car from some years ago. It was a 2005 Infiniti G35 sedan with 30+K miles. Really nice car with low mileage for a good price. I'm local so I went to see the car and decided to buy it. I got the paperwork going a put down some cash to hold the car while I worked out my funding. When I got home I decided to run a Autocheck report just to see if it differed from Carfax. To my horror the report listed "frame damaged". The prior Carfax report DID mention a minor accident but not any frame damage. I threatened to cancel the sale and the salesman was trying to calm me down and asked what he could do. I was pretty much ready to walk away but just for grins I said the only way I would consider going through with the deal was if he had the car inspected and then provided a warranty (3rd party) in case anything happens. To my surprise he agreed and took the car to a Toyota dealership close by for an inspection. They inspected the usual stuff and put the car up on a lift. The mechanic said there was pretty much nothing to see. There was barely a scratch on the frame or undercarriage. Again I was surprised and decided to go through with the deal. Also the car was still under powertrain warranty with Infiniti and the 3rd party warranty covered pretty much anything else. I did have to use the Infiniti warranty and the 3rd party warranty a couple of times that I had the car but nothing serious and I was covered for anything for a few years. It was a great car and I sold it at around 120K miles. Later on with another vehicle (not this dealership) I found out a little more about these vehicle history reports. I was told that sometimes when these vehicles go through auctions.....if there was any history of an accident it's automatically labeled as "frame damaged" without even looking under it or inspecting the frames. It's really fast paced and they don't have time. This is what Autocheck will report. And there is no way to have it removed once Autocheck labels it frame damaged. So, yes, run all the reports but don't take them at face value. Have the car inspected before you buy it if you really want to know if there is damage."

"First time I've ever had a positive experience with buying a car. Wow, still can't believe it. Tried to buy a Hyundai Sonata 2.0T from another dealer, but just got the typical run around and left. A friend told me about Chris at West Coast Auto Mall in Holiday. I gave him a call, but he didn't have any Sonata's in inventory. However, he just asked me the year, model, color and features and told me he'd find a great car for me. I had time, so I said sure. About 10 days later, he asked me to come into his car lot. I did and there was a 2012 Black Sonata 2.0T Limited - perfect. Can't recommend this car buying process enough - pick your car, give them a call, go pick it up!"

"We have bought 2 vehicles through West Coast Auto Mall - both great deals, great SUV's. We wanted to trade again and had come across a private owner deal. Since Chris was excellent in the past, I wanted to see if he could get a better vehicle, and I knew he would tell me the truth about the deal. Chris was completely upfront and researched the SUV for me, he gave me some information and told me the pricing that would make it an excellent purchase. I went back and made my request - they took it and I got an incredible deal -- thanks to the advice of Chris. He really earned some integrity points by helping me with a deal that he didn't profit from. We'll always use him for vehicles."

"Bought a used Honda Accord from Chris Gamble at West Coast Auto Mall in Palm Harbor Florida. I had my eye on 1 car, but wasn't able to come up with the money fast enough and they ended up selling it to someone else. Chris did hold the car for me for 4 days, which is fair enough. 2 weeks later, I was able to come up with the funds and in that time, they had another Accord with less miles and about the same features for about the same price. I liked the other color slightly better, but wow, I got a great deal. Referred a neighbor who bought a Tahoe. Just took a ride in that and it is really nice. They had a trade in and West Coast Auto Mall took care of everything for them."

"Bought a 2007 used Corvette from West Coast Auto Mall. There car lot was fairly easy to find but not that impressive when I arrived. However, they had several great cars and I was torn between a couple. Always wanted a Corvette and got a very good price. No issues, good price, decent location, fast process."