Crunch Fitness - Amherst

"SCAM GYM! DONT SIGN UP... Equipment is low quality and falling apart. I had a friend visit the facility as a guest for one day. I had trouble using my guest privileges because the "bouncer" (or "coach" as cruch calls it) forcibly made them sign up for a membership as we checked in together, after, they proceeded to get injured while using the equipment because the treadmill broke. I wasn't happy with the quality of the machines too (weight cords were snapping, pads are worn down into the foam, treadmill tread is so loose it detaches from the machine, ect) :c NOPE WE AINT DONE YET THO! After we both decided to take business elsewhere, crunch, won't cancel the membership. Both my friends and I had to cancel our cards and call our banks to get this situated. Because even after emailing, and getting called 3 times with someone threating us not to cancel our membership they are still charging us. But instead of regular $25, nope they've been charging that, plus, the cancelation fee on top since we canceled $85 total for about 3 months now. So now after 3 month of not going to this gym we spent $255 each. Thanks for reading. If you are a customer try to go elsewhere. It's way cheaper in the longrun and most gyms will maintain their equipment more regularly for the same price or even cheaper."

"Awesome gym. Been coming here on and off for about 4 years and has all the equipment you'd expect a gym to have. Always get a great workout here"

"Mike is probably the nicest and most genuine gym owner I've met. Super cool guy and keeps his gym clean, unlike Planet Fitness!"

"I contracted hand, foot, and mouth from Planet Fitness on Maple because they never fill their paper towels and no one was cleaning their machines as a result. I called and they told me "it's not their sole job to be checking the paper towels." and that the customers should be bringing it to their attention. I should not have to tell someone about paper towels every time I go. I even went back two months later and walked right back out because the paper towels were STILL empty. So I canceled my membership with them and signed on with Crunch. Literally my first day here and a worker (I'm assuming a manager or possibly the owner) was literally cleaning down the treadmills! I was so impressed. Every time I have gone someone is doing some kind of cleaning and I love that. I also love that they use regular towels for wiping down the machines because then you know towels will always be available. It's also not as crowded as PF which is nice. I feel like the workers here actually care. I will definitely be using Crunch as my gym from now on"

"I love this gym because it’s usually not too busy and I’m always able to use any machine that I had planned. I’ve been a member in gyms for years and the staff at Crunch Amherst is unmatched. They are so friendly and the whole gym gives a community/neighborhood feel. Shout out to management they are so understanding and always are there to listen and help in anyway they can:)"