Genesis of Amherst

3675 Sheridan Drive, Buffalo, NY 14226

● Closed

3.8 64

Hours open

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Hours open

Monday:

9:00 AM - 7:00 PM

Tuesday:

9:00 AM - 7:00 PM

Wednesday:

9:00 AM - 7:00 PM

Thursday:

9:00 AM - 7:00 PM

Friday:

9:00 AM - 7:00 PM

Saturday:

9:00 AM - 5:00 PM

Sunday:

Closed

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Location & Phone number

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3675 Sheridan Drive, Buffalo, New York 14226, United States

716-265-6825

genesisofamherst.com

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About the Business

Welcome to Genesis of Amherst, your premier car dealership located at 3675 Sheridan Drive, Buffalo, New York. As a leading automotive destination, we are dedicated to providing our customers with an exceptional car-buying experience. Whether you are in the market for a brand-new Genesis or a quality pre-owned vehicle, our knowledgeable and friendly staff are here to assist you every step of the way.

At Genesis of Amherst, we pride ourselves on offering a diverse selection of the latest Genesis models, featuring cutting-edge technology, luxurious interiors, and unparalleled performance. Our commitment to excellence ensures that you find the perfect vehicle that suits your lifestyle and needs.

Beyond our impressive inventory, we offer a range of services to enhance your ownership experience. Our state-of-the-art service center is staffed with certified technicians who are equipped to handle everything from routine maintenance to complex repairs, ensuring your vehicle remains in peak condition.

Visit Genesis of Amherst today and discover why we are the preferred choice for car buyers in Buffalo, New York. Experience the difference of personalized service and a hassle-free car shopping experience. We look forward to welcoming you to our dealership and helping you drive away in the car of your dreams.

Reviews

Mario Urso:

"Bought a 2024 Genesis GV 70 in the fall of 2023 and was thrilled with the car. However, I have come to find out that the service quality leaves much to be desired! Had to have the car towed last week Monday for service due to a series of safety warnings all coming up simultaneously. At their instruction had the car towed to the dealership but a week later they still haven't even looked at it. Surprisingly, they don't even know when they might look at it to diagnose the problem and when service might be completed and my car returned. A real let down from a service excellence perspective and far short of what I have experienced owning other "luxury" cars. With only 6,000 miles on the car, I am seriously questioning if I made a very bad decision in buying a Genesis!"

almost 9 months ago

Derek Brifu:

"Great Service. The team is very prompt and knowledgeable. Had a exceptional experiences with both the purchase or my new car and my first service work."

almost 11 months ago

Tyler Williams:

"Worst car buying experience I have had. Have since reached out 4 times in 2 months for them to fix a mistake they made and have received zero response. Having another Genesis retailer fix their mistakes. Will never buy from here again."

almost 11 months ago

Amanda Kammer:

"We rolled into the Genesis dealership expecting luxury vibes, but it felt more like a used car lot/frat party. The chaotic parking lot and office conversations, from explicit exclamations to hormone therapy details, made us feel like we stumbled into a used car lot comedy show. For example, a staff member in the adjacent office was talking loudly about their hormone replacements involving estrogen and testosterone and then got into private details about a urologist. It was quiet uncomfortable. We then overheard a conversation about the “attractive” woman they were looking at online. Then, a female staff member, curious if another staffer sealed the car deal, let out a boisterous "Mother******!" when she got a negative response. Talk about a ‘luxury’ car buying experience! To top that off, they refused to give us the trade in value of our car until AFTER they ran our credit. I politely asked for them not to do this but they smirked at me and did it anyway. Now we have a hard credit pull on our record. I can’t express how pushy and unprofessional the staff was. It wouldn't hurt if a higher-up from corporate Genesis paid a visit to this dealership to whip these guys into shape. Lexus in Rochester was our savior – they know how to treat customers. Goodbye, frat house; hello, luxury experience!"

1 year ago

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