Goodwill Store
2501 South Reserve Street, Missoula, MT 59801
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
2501 S Reserve St, Missoula, MT 59801, United States
About the Business

Goodwill Store located at 2501 South Reserve Street in Missoula, Montana, is a store that is passionate about creating opportunities for people to achieve greater independence. Whether it's teaching adults with intellectual disabilities daily living skills, helping low-income workers find meaningful employment, or assisting elderly adults with household chores, Goodwill's goal is to help people increase their independence and improve their lives. As part of Easterseals-Goodwill Northern Rocky Mountain Inc., a nonprofit organization serving children and adults with disabilities in Idaho, Montana, Utah, and Wyoming, Goodwill has been supporting employment, disability, clinical, and children's services since 1947. When you donate clothing and other items to Goodwill, not only do you give your items a chance at a new life, but you also give the people they serve a chance to change their lives through their programs and services. Visit Goodwill Store today to shop for a cause and make a difference in the community. #MontanaGoodwill #SouthernIdahoGoodwill #UtahGoodwill"
Reviews
"This place may have the easiest way to drop off your donations, but this company doesn't care about people. I don't even know how they maintain their nonprof status. They should be a for profit. They pay people less than federal minimum wage, they don't give back to their communities."
"I'm not sure who they have pricing their items, but they price them way too high. Also, I have been to many goodwill stores across the country and I have NEVER seen another store that prices each pair of shoes individually! There should be a set price for shoes regardless of what brand they are! The goodwill is a thrift store not a boutique. I just wish they knew that."
"Shop there a few times a week, do not get in Melia’s line.She would not sell me a sheet set even tho it had one tag and was on one hanger. Insisted she had to charge me for each one. She needs a little more training on how pricing works there."
"This place is terrible! Do NOT buy ANYTHING from them! I bought a tv from them for $30, and when I got home the tv didn’t even turn on. Refunds are only given to you on a gift card…. So they scam you into spending money there. I ended up not returning the tv and just throwing it away and eating the $30. I’m not buying another $30 worth of junk that doesn’t even work from them, literally, EVER again. I give them one star because google made me give them something. True rating= 0 ⭐️"
"Worst experience EVER shopping at a Goodwill. We will be contacting corporate, regional management, etc. Whoever will listen we will contact them. I understand policy. I understand rules. What I don't understand is how an employee can walk around telling everyone, "make sure you're in line by 7 if you want to buy your stuff." So my husband goes and gets in line while I gather up our family. He was literally standing in line before 7. I was walking towards him and checked my watch and it said 7 ( as the man at the front of the store made an announcement that it was now 7pm and to get in line so you can purchase your stuff). I get next to my husband and asked him to check the time. He looked at his phone and said 7pm. I told him I was glad we made it in time. The employee standing in line in front of us turns and tells us that 7pm is the cutoff and we didn't make it so we can't buy our stuff. I told her my husband was standing behind her for several minutes and we were there by 7. She looked at her watch and said, "well it's 7:01 now and your husband is in line behind me so he didn't make the cutoff." She refused to listen to us and was very self-righteous and snotty. She wouldn't let me buy my 4 year her 2 toys. My 4 year began to sob while everyone watched. I tried to talk with the woman and she refused to budge or listen... even though the other employees and customers were very upset for our family because they witnessed the entire thing. I know your store must have cameras. Watch them. This woman is a heartless cruel person. We were just passing through town on a roadtrip and we were tying to purchase a couple things for our kids to entertain them and try and keep more stuff out of the landfills. We didn't need to stop at Goodwill, but we like supporting them.... I will never step foot in another Goodwill again. Your employee should be ashamed of her behavior and I would be ashamed to have her be the face for Goodwill. Cold hearted and cruel... no goodness at Goodwill!"
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