Central Transport

"They are the cheapest but the service is the worst, they are never on time, sometimes late for a week , totally messed up with my work flow, probably not going to use them again."

"Worse customer service, I give you 0 stars. My delivery is late, called you about it and you give me attitude, you made me waste my time and money. 3 days late and I still have to wait for another 3 days hopefully you bring me my tires."

"I am writing this review to express my utmost disappointment and frustration with Central Transport, a company that I have been using for years. Unfortunately, my recent experiences have been nothing short of a nightmare, and I feel compelled to share my negative encounter. First and foremost, Central Transport has been attempting to charge us for being a limited access location, despite the fact that we are clearly not limited access. Our three 30' wide gates are consistently open when their deliveries arrive. It is perplexing that they would even consider such a claim when the evidence is right in front of them. Instead of acknowledging their mistake, they seem to be grasping at straws, now insisting that a loading dock is required for offloading. Never before have we been informed of such a requirement, and it feels like a convenient excuse to exploit customers for additional charges. Moreover, the behavior of the driver assigned to our deliveries was absolutely unacceptable. He arrived at our premises in an agitated state, seemingly infuriated by the mere ten minutes he spent waiting in our lot. As a business that relies on promptly serving our customers, we were unable to cater to his unreasonable demands. Our customers are the lifeblood of our operation, and in turn, they contribute to Central Transport's success. The driver's unprofessional conduct, including yelling and screaming, was not only disrespectful but also detrimental to our business's reputation. Central Transport's selective enforcement of arbitrary rules and their lack of concern for customer satisfaction is deeply disheartening. It appears as though they are solely focused on extracting every possible penny from their clients, rather than nurturing a mutually beneficial relationship. As a loyal customer who has relied on their services for years, this sudden change in their behavior and approach is both disappointing and unjustifiable. I strongly advise potential customers to exercise caution before engaging with Central Transport. Their questionable business practices, unjustified charges, and the unprofessional behavior of their drivers leave much to be desired. It is disheartening to see a company prioritize short-term financial gain over customer satisfaction and long-term relationships. I, for one, will be actively seeking an alternative transportation provider that values its customers and conducts business with integrity. In conclusion, Central Transport's recent actions have left me feeling betrayed and disrespected. I implore the company to reevaluate their policies, improve their customer service, and demonstrate greater transparency and fairness in their billing practices. Until then, I cannot in good conscience recommend Central Transport to anyone seeking reliable and ethical transportation services."

"Dishonest billing practices. Used Central Transport via Priority 1 brokers and received multiple false bills claiming limited access, re-delivery required, inspection required, etc. resulting in my bills coming in hundreds of dollars more than the quoted amounts. I have shipped LTL for nearly 20 years and have never had so many huge billing discrepancies as I have with Central Transport via Priority 1. Be very careful about using this freight company or the broker Priority 1 they are working with if you want honest quoting and billing."

"If I could give less stars, I would. Scheduled delivery was 9/6, now it won’t be until 9/14. I can’t get ahold of anyone here to schedule a pick up. Their “29 minute or less” email system is garbage full of useless chat employees who don’t care one way or the other. After my 3PL and myself have exhausted all ways of solving this problem, we got to another dead end. This company is useless. Better off hiring a handcart company or team of horses. Don’t use this company. They will screw you with a smile and do nothing to rectify the mess they’ve made. The terminal manager called to handle the situation and was very professional and is working to solve the problem. Stand by for possible star increase. Josh made it happen. There is a disconnect between HQ and the warehouse. Warehouse seems to be killin it. The customer service department needs work"