My Buddy the Plumber, Electric, Heating & Air
12541 Minuteman Drive, Draper, UT 84020
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Location & Phone number
12541 Minuteman Dr, Draper, UT 84020, United States
About the Business
My Buddy the Plumber, Electric, Heating & Air is a multi-service institution located at 12541 Minuteman Drive in Draper, Utah, United States. As a trusted electrician, general contractor, and plumber, we provide top-notch services for all your home improvement needs. Whether you need a new electrical installation, heating and air conditioning repair, or plumbing services, our team of experienced professionals is here to help. Visit our store for all your home improvement supplies and equipment. Trust My Buddy the Plumber, Electric, Heating & Air for reliable and efficient service.
Reviews
"They were a trusted and reliable company... until they were not. Several years ago, I signed up for their membership service called "My Buddy The Plumber’s Club". After more than a year of the service I called to cancel the service. The person I spoke to said that was fine and they had cancelled the subscription. Well.... After several months (almost a year!!) THEY STARTED BILLING ME for the membership WITHOUT any notice or communication. TOTALLY UNETHICAL, DISHONEST BEHAVIOR. After several calls they agreed that they made a mistake and promised to make it right... they were defensive and very unaccommodating with resolving the issue in a timely manner. It has been almost two weeks and I am still waiting on them to come through with what they said they would do. This should have been resolved last week... per there own timeline. If only their level of service when things go wrong was on par with there level of service when things go right."
"Larry did a great job with our HVAC unit. He was professional, quick to diagnose and issue and solve it. Glad we had him out!"
"Larry was awesome! We had a system installed a few months back. It stopped responding—turns out it was our older thermostat that needed to be replaced. Larry diagnosed the issue, as well as tidied up some loose end the installers missed."
"Preston was very helpful and informative, our ac wasn’t working and he had it working again within the hour. Very thankful it wasn’t major! He let my kids wear these cool little neck fans to help keep cool while he did the repair. Great service and super quick response time with the window time given."
"Larry came out to look at our AC unit because it wasn’t working right. As soon as I explained what was going on he immediately knew what the problem was. He went to take a look and sure enough he was right. Our system is under warranty and we didn’t get charged. I have used these guys a handful of times and have been happy with their service. All the techs are always friendly, respectful and on time. 5 stars all the way around."
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