Homewood Suites by Hilton Salt Lake City-Downtown

"Clean and comfortable rooms with small kitchen. Love the space. Also very convenient to have street tacos restaurant right next door and also in walking distance is a very delicious and cute Thai restaurant, Thani Thai. We walked around the block after dinner and the area is very quiet and safe. I would stay here again next time I'm in town!"

"This property failed to adequately explain their working amenities. My family got to this hotel thinking we would be able to swim and relax after a long day of traveling. We got to our room about an hour after checking in, we went down to the pool and spa area only to find that they were closed and not in working order. We asked for a refund to go to the garden Hilton next-door and the operations manager Jacqueline refused to refund our money so that we could go to a hotel that had the amenities we were looking for. There is no signs stating that their amenities are not in working order. I am a Hilton honors member and Hilton usually is very good at honoring there guests and treating them well. I am very disappointed in the customer service and the lack of communication this hotel provides. I’d go to another hotel with better customer service and amenities."

"Excellent hotel!! Super convenient location and close to public transport! The staff are super friendly and helpful. You need your hotel key to enter the main door which is great for security! Rooms are massive and ours had a full size kitchen! They have an excellent gym that has dumbbells up to 75lb! Wish they had more gluten free options for breakfast or even milk alternatives. That was the only let down! Even just have a some gluten free bread would be great!"

"At first I wasn't sure if I should stay here, because some reviews said that the place is full of homeless people walking inside the building and making noise outside at night. I didn't experience any of that, in fact it was very quiet at night and safe, I didn't see any homeless walking around and I stayed 4 days. The rooms are big and very comfortable, it really feels like home, you get a small kitchen with all you need including a microwave, a huge fridge and a dish washer machine. They even had pans, cups and everything ready to use. The price was all worth it, even the parking lot was about $10 bucks per day, other places charge twice that. My only complaint is that the cleaning service was kind of confusing since you have to request it, if you request it after certain hours you will have to wait until the next day. But overall, my experience was great and better than expected. I would stay there again when I go back to SLC."

"The hotel's interior is pretty nice and it has nice suites. The service was great, staff was friendly and helpful. Besides being close to a shelter and having many homeless people near the hotel, I felt pretty safe. Close by, there were a lot of police cars parked. So far, I haven't had any issues. Within walking distance, you can find numerous restaurants, pubs, tourist attractions, and a park. Great place."