Riverpark at Kensington

"Do not move here dont fix anything bugs, apartment was not ready the day we were supposed to move in. Had to pay extra day for moving truck. Cannot get mail key just awful"

"This place is absolutely terrible. Poor management with inappropriate manners. Maintenance has the attitude of a 13 yr old girl. The cameras in the laundry room are fake!! So if your stuff goes missing, oh well. The laundry room door lock is always broken so all the homeless people come in steal your things, store their things in there! Car got broken into 3 times while living there when there’s a security officer! Things constantly breaking! All the women in the office have a TERRIBLE attitude. The apartment itself is not worth the rent! Let’s not forget to mention that people play music at 4 am loud as ever. Car alarms constantly going off. Oh the bugs. Dogs never on leashes! Dog poop everywhere because nobody cares to pick up after their animals. Don’t even get me started. This place is absolutely terrible. Don’t rent here!!!!!!"

"I would give 1 star if I could, maintenance never came when I went to the office to report things, all their things are breaking. I had to live with no hot water at all for a whole month in the winter because they wouldn’t come after I reported 4 times to managers and 3 times at the emergency hotline"

"I had the unfortunate experience of living here for three years, the last being with the current owners Vesta. My apartment had at least two major leaks a year, the most recent took nearly two months to fix and ended up being from squatters breaking in and showering in the disconnected unit above me. (Seriously) The office gave me the runaround, never checked the ceiling for structural damage or fixed the paint but I didn’t care at that point as my lease was running out. Twice they had only one maintenance person on staff for hundreds of units. The office people are nice, that’s about it. I don’t think the young lady usually there can really do anything about these issues, she’s just a friendly face for the property manager to hide behind. After the squatter incident I asked to speak with the property manager to ensure they sealed the hole in roof, they kept me on hold for twenty minutes - hung up and then didn’t answer. Calling back an hour later after they figured out what to say, never spoke to the PM. What others are saying about the mailboxes was also my experience. It’s not just doors being broken off, several times entire mailbox cubes had been broken off the stand. At one point it took three months to get a new mail door. I suggested they put up a decoy camera at least and I got a generic “we’re looking into solving this issue” response, obviously that was never remedied. The old owners would hold packages at the office, the new owners stopped that. Packages will be stolen from your door, I even had one signed for and stolen. Roaches are legit. They come through the walls, my unit only stopped having roaches after plugging every outlet with child safe covers. They spray every 3-6 months, my apartment got an incorrect notice twice leaving me to empty and clean all my cabinets twice in a row for no reason, the office was no help. I got mice two winters in a row, pest control was quick in response. It’s not uncommon to find dogs running loose from negligent neighbors. There’s also a large feral cat population I grew quite fond of and often people digging through the dumpsters. I stopped taking the trash out after dark because of creepy characters lurking in the parking lot. The stress from living here took years off of my life. They prey on the poor, had I been financially able to move when my lease had run up before I would have ran. I didn’t let myself believe how bad it really was until I was safely away and it was no longer my reality."

"The place is under new management and they are really cleaning things up! Also the newly renovated units look fabulous! Hard floors, resurfaced counters and painted cabinets with new hardware also!"