Complete Automotive Solutions

"Play super SUPER loud music and bass that shakes through the apartments and houses in the nearby vicinity after hours. Since it's after hours, they don't answer the door or phone, so you can't even talk to them. It's extremely inconsiderate considering there are families with young children and those who have to work early in the morning."

"Efren and his team at Complete Automotive Solutions are the best around! Always a fair price for great work. They are honest about what actually needs to be done on your car and help you save money. I have been a loyal customer now for 5 years and haven’t met anyone I trust more with my vehicles!"

"I found Efren to be very honest and forthright. I bought a used VW from this shop with a year warranty on the new used engine which he installed after the original engine seized. I felt the price was very fair. He even arranged to have some minor body work done to it for a fair price. It's been a great car! He even recently repaired a relatively minor issue with the heater that was discovered during a recent cold spell. He charged me nothing because "it should have worked." It wasn't something I tested thoroughly when I bought it in the spring. He wants to make sure the customer is taken care of. It's everything you hope a little shop would be. He is very knowledgeable and fair. Complete Automotive Solutions is a small, honest, hard working shop that provides excellent service to its customers."

"TL;DR: Great customer service with fair prices. My car's alternator died while driving on State Street and I was barely able to limp into a parking lot so I could call a tow. When I looked up, I was in a mechanic's lot! Before even a customer, I was given a quick jump so I could move the car into park, and given a free ballpark troubleshoot before I decided to just leave my car with this unknown mechanic, and I am very glad I did! The repairs were done much faster than I anticipated, and when I went in to pay, he told me that he couldn't find the part at a fair price, but spent an hour tracking it down for me, saving me about $300. When he gave me the total price, it was on the low end of what Google said I should expect. This is my new mechanic if I ever have any future issues. UPDATE: I recommended this shop to a friend, and she was also blown away by the amazing, honest work. I work in customer service, and have used my experience as an example to my team about how to treat the customer. I'm glad to see that when referring a friend, the experience was consistent!"

"This shop is amazing The owner of the shop is awesome! He’s extremely friendly, honest, knowledgeable and very fair. My husband and I showed up on a Saturday afternoon with a number of issues we needed fixed on our truck that wasn’t passing emissions. We were needing them fixed pretty quickly and even though they were busy they managed to squeeze us in. Not only did the owner fix my husbands truck with in the time frame we needed it done but he squeezed in another one of our vehicles that just happened to have an issue that same day we brought the truck in. The owner was always available to answer our questions and concerns no matter the time of day. He explained everything thoroughly and in a way we could understand. My husband and I haven’t met a mechanic like him in so long! He is very trustworthy and honest and for us that’s been hard to come by with previous mechanics we’ve used. With all of the work he did the pricing was on the low end of what we thought we were going to having to pay. They also offer financing which is how we stumbled across there business to begin with. I would highly recommend them to anyone! As long as they are in business they will have ours!"