Red Rock Home Pharmacy

"While my PA is awesome and she put through my medication on March 11, 2024, I called my PA on Wednesday, March 20, 2024 to ask why I had not received an update on the delivery. Please note that Wednesday is important. The PA's office called and the pharmacy said they had my Rx but there had been an "error" in their system to it wasn't processed. The PA had to ask that it be put at the top of the que to get it filled and shipped. I looked at my FedEx app that evening and it said the label was created at 5:12 p.m. but no pick up by FedEx. Special delivery noted: Deliver Weekday. Mind you, I'm already a week behind on my meds due to their "error". It gets better. They don't ship on Thursdays or Fridays. WTH?! They are open Monday - Friday but only ship on Monday - Wednesday? Something is seriously wrong here. I'm asking my PA to find a different compounding pharmacy. This is 100% totally unacceptable. I'll get my meds on March 27, 2 days shy of being two weeks without them."

"My doctor sent my Rx here because his colleague likes the pharmacy. I called at five minutes to close and the Pharm Tech than answered took his time and explained everything to me, answered my questions and even made sure the phone wouldn't disconnect at their 5 pm cut-off. I'm now armed with so much info and feel like they're going to be great for my insomnia meds. Very grateful!"

"Well if you need a prescription and they tell you it will be delivered within two days that could also mean 7 days later. Called and tried to work through options and the pharmacist said there was nothing they can do. Worse part was they told me after multiple false timelines that it would arrive Saturday. Just got confirmation it will be two more days. So if you depend on your meds daily or within a half a week don’t count on redrock."

"I’ve been working at Red Rock Pharmacy for a couple years. We offer so many different services it amazing. And now we offer Weight Loss injections. I love my co-workers and I enjoy my job. I have learned so much working for this company and I am so glad they took the time to teach me so much. It’s a great place to work- pharmacists are extremely helpful as well. You should check us out!"

"Terrible. I had my appointment. I waited for my prescription which never arrived. I have emailed my provider without response. I called the pharmacy and they had no record of my prescription being sent. I had a follow up to discuss and my provider did not arrive for the appt. There is limited ability to contact the company. Avoid. Will research who I am able to report this fraudulent company to."